Retail Security Officer - Training, Overtime, Great Pay

Carlisle Support Services; Wolverhampton; On-site; GBP 19,000 - 22,000; Full time

Benefits offered by this job

Company Pension Scheme

Enhanced Maternity and Paternity

Health and Wellbeing Plans

Access to earned wages (Stream)

Full induction and ongoing training

Quality kit and uniform

SIA top up training

Employee Assistance Program

Refer a Friend Scheme

Job summary

Carlisle Support Services is recruiting for a Retail Security Officer to work in Wolverhampton. You’ll provide a professional security presence, ensure safety and handle incidents with care while supporting a prestigious client base.

Training is provided, with full induction and ongoing development. The role offers an hourly rate of £14.65, a 29h45m weekly schedule with some unpaid breaks, overtime on offer, and a pension scheme after the qualifying period.

Qualifications

• 18+ years of age as required by the role
• SIA Guarding or Door Supervision licence required
• Background check per BS7858 with 5 years of verifiable work/address history
• Dependable, punctual and flexible in approach
• Smart, professional appearance with a friendly attitude
• Willingness to learn and positive engagement with clients and the public
• Excellent people skills and the ability to build trust with those around you

Responsibilities

• Ensure the safety and wellbeing of colleagues with empathy
• Provide a professional, visible security presence
• Handle incidents with care and confidence
• Conduct security patrols to deter risks and control access points
• Proactively engage with the public in a friendly and helpful manner
• Respond to incidents with safety as a priority
• Offer guidance, information and a welcoming first point of contact for customers
• Follow and manage security procedures with confidence
• Collaborate with team members to foster a positive work environment

Skills

People skills

Customer service

Empathy

Job description

Carlisle Support Services is recruiting for a Retail Security Officer to work in Wolverhampton. You’ll provide a professional security presence, ensure safety and handle incidents with care while supporting a prestigious client base.

Training is provided, with full induction and ongoing development. The role offers an hourly rate of £14.65, a 29h45m weekly schedule with some unpaid breaks, overtime on offer, and a pension scheme after the qualifying period.