Retail Security Officer – Customer‑First, Career Growth

Mitie Cleaning & Hygiene Services

Maidstone

On-site

GBP 11,700 - 14,300

Full time

14 days+

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Benefits offered by this job

Contracted hours

Annual leave entitlement

Pension and life insurance schemes

Free uniform supplied

SIA re-licensing programme

Comprehensive induction and training programme

Employee benefits including financial services, retail discounts

Apprenticeship schemes

Progression and development opportunities

Paid breaks

Job summary

Mitie Cleaning & Hygiene Services is seeking a Retail Security Officer in Maidstone to provide exceptional customer service while ensuring a safe shopping environment. Responsibilities include conducting patrols, utilizing CCTV to deter crime, and liaising with store management and police.

Applicants should ideally possess a current SIA licence and a checkable 5-year employment history. The role offers contracted hours, annual leave, a pension scheme, and numerous employee benefits.

Qualifications

Customer service skills and experience.
Ability to patrol and monitor store activities.
Understanding of CCTV systems.

Responsibilities

Deliver industry-leading customer service.
Deter violence and public order offences.
Conduct patrols of the store.
Utilise CCTV systems for crime reduction.
Liaise with management and police.

Skills

Customer service

Patrolling

CCTV operation

Communication

Conflict resolution

Education

Current SIA licence or SIA certificates

5-year checkable employment/education history

Job description

Applicants should ideally possess a current SIA licence and a checkable 5-year employment history. The role offers contracted hours, annual leave, a pension scheme, and numerous employee benefits.

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