Retail Security Officer - Career Growth & Benefits

Kingdom Services Group Ltd; Newton Aycliffe; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Care platform with wellbeing support

Discounts and rewards

Referral bonus scheme

Social Value Days

Recognition and rewards programmes

Training and development

Supportive team environment

Job summary

Kingdom Services Group Ltd. is seeking a Retail Security Officer for Tesco Newton Aycliffe. You will provide a visible security presence, deter theft, and support day-to-day store operations while delivering excellent customer service.

Applicants must hold a valid SIA licence. The role is 40 hours per week, on a rota from Wednesday to Sunday, with shifts from early morning to late evening. Training and career development opportunities available.

Qualifications

• Valid SIA licence is required.
• Excellent communication and customer service skills.
• Strong observational skills and attention to detail.
• Ability to remain calm and professional under pressure.
• Ability to work independently and as part of a team.
• Retail security experience is desirable but not essential.

Responsibilities

• Provide a professional and highly visible security presence within the store.
• Deter theft, anti-social behaviour, and other security-related incidents.
• Respond to incidents calmly, professionally, and in line with company procedures.
• Carry out regular patrols of the store and surrounding areas.
• Monitor CCTV systems where applicable.
• Deliver excellent customer service to customers and colleagues.
• Complete accurate incident reports and relevant documentation.
• Maintain a safe, secure, and welcoming environment at all times.
• Work closely with store management and colleagues to support operational requirements.

Skills

SIA Licence

Customer service

Communication

Observation skills

Calm under pressure

Teamwork

Independent worker

Retail security experience

Job description

Kingdom Services Group Ltd. is seeking a Retail Security Officer for Tesco Newton Aycliffe. You will provide a visible security presence, deter theft, and support day-to-day store operations while delivering excellent customer service.

Applicants must hold a valid SIA licence. The role is 40 hours per week, on a rota from Wednesday to Sunday, with shifts from early morning to late evening. Training and career development opportunities available.