Retail Security Officer (18662)

Kingdom Services Group Ltd; Scarborough; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Early wage access

Employee recognition programs

Wellbeing support

Training and development

Job summary

Kingdom Services Group Ltd is hiring a Retail Security Officer at Tesco Scarborough Castle. The role involves maintaining a visible security presence, reducing stock loss, and delivering excellent customer service in a busy retail environment.

You will patrol the store, deter theft, document incidents, and liaise with management and local authorities as needed. SIA licence is essential and a flexible shift pattern is required to cover early and late hours.

Qualifications

• Valid SIA Security Licence required.
• Excellent communication and customer service skills.
• Professional, reliable and confident approach.
• Ability to remain calm under pressure.

Responsibilities

• Conduct regular store patrols to maintain safety and security.
• Act as a visible deterrent against theft and anti-social behaviour.
• Monitor store activity and respond to incidents.
• Support colleagues in maintaining a safe retail environment.
• Complete accurate incident reports and documentation.

Skills

SIA Licence

Customer service

Communication

Observation

Calm under pressure

Job description

Retail Security Officer

Location: Tesco Scarborough Castle, Scarborough
Pay Rate: £13.47 per hour
Hours: Average 48 hours per week
Working Days: Monday to Sunday, 5 days out of 7 on a flexible rota
Shift Patterns: Various shifts between 06:00 and 00:00
Requirement: Valid SIA Security Licence essential

About the Role

Kingdom Group, a trusted partner to Tesco, is seeking a professional, customer-focused, and reliable Retail Security Officer to join our team at Tesco Scarborough Castle.

In this role, you will provide a visible security presence, helping to maintain a safe and secure environment for customers, colleagues, and visitors. You will play a key role in reducing stock loss, preventing anti-social behaviour, and supporting the store team while delivering exceptional customer service.

Key Responsibilities

• Conduct regular store patrols to maintain safety and security.
• Act as a visible deterrent against theft, loss, and anti-social behaviour.
• Monitor store activity and respond appropriately to incidents.
• Support colleagues in maintaining a safe retail environment.
• Complete accurate incident reports and associated documentation.
• Handle challenging situations professionally and confidently.
• Deliver excellent customer service and assist customers when required.
• Liaise effectively with store management and local authorities when necessary.

What We're Looking For

• Valid SIA Security Licence.
• Excellent communication and customer service skills.
• Professional, reliable, and confident approach.
• Ability to remain calm under pressure.
• Good observation skills and attention to detail.
• Full 5-year checkable employment history.
• Previous retail security experience is desirable but not essential.
• Flexibility to work evenings, weekends, and unsocial hours.

Working Hours

Candidates must be fully flexible and available to work across a variety of shifts, including:

• 06:00 to 14:00
• 12:00 to 20:00
• 14:00 to 23:00
• 16:00 to 00:00

Shift lengths are typically 8 to 9 hours per day, depending on business requirements.

Why Join Kingdom?

• Earn Early - access earned wages before payday.
• Employee recognition and reward programmes.
• Wellbeing support and employee benefits platform.
• Career development and progression opportunities.
• Referral bonus scheme.
• Paid Social Value Days.
• Ongoing training and development.
• Supportive and award-winning team culture.

Additional Information

• A full 5-year checkable employment history is required.
• Successful applicants will be subject to screening and vetting procedures.
• Employment contract will be issued by the employing entity.