Retail Security Officer

Mitie Group plc.; Harlow; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

20% staff discount

Access to additional discounts

Training and development opportunities

Opportunities for career progression

Overtime available

Company-issued mobile phone

Body-worn camera

Job summary

Mitie Group plc. is seeking a Retail Security Officer to join our team. The successful candidate will be well-spoken, professional and reliable, with the ability to communicate confidently with customers, colleagues and management in a busy retail environment.

The role provides training and development with potential progression, along with a 45-hour week at £13.70 per hour and overtime where required. Benefits include staff discounts and a Mitie-issued mobile phone.

Qualifications

• Excellent communication skills with customers, colleagues and management.
• Professional manner and reliable conduct in a retail setting.
• Ability to communicate confidently in person and on the phone as required.

Responsibilities

• Providing a visible and professional security presence
• Preventing and detecting theft and loss
• Monitoring the store and responding appropriately to incidents
• Assisting customers and staff when required
• Maintaining a safe and secure environment
• Following company security procedures and policies
• Completing incident reports accurately when required
• Using company-issued security equipment, including a mobile phone and body-worn camera
• Maintaining professional standards and good communication at all times

Skills

Excellent communication

Professional demeanor

Customer-facing

Job description

RETAIL SECURITY OFFICER

Full-Time Position 45 Hours Per Week £13.70 Per Hour

Estimated Annual Salary: £32,058 per year before tax, based on 45 hours per week at £13.70 per hour.

Benefits & Opportunities

• 20% staff discount
• Access to additional discounts through the Mitie employee platform
• Training and development opportunities
• Opportunities for career progression
• Overtime available when required
• Company-issued mobile phone
• Company-issued body-worn camera

About the Role

We are looking for a well-spoken, professional and reliable Retail Security Officer to join our team. The successful candidate should have excellent communication skills, a professional manner and the ability to communicate confidently with customers, colleagues and management.

Key Responsibilities

• Providing a visible and professional security presence
• Preventing and detecting theft and loss
• Monitoring the store and responding appropriately to incidents
• Assisting customers and staff when required
• Maintaining a safe and secure environment
• Following company security procedures and policies
• Completing incident reports accurately when required
• Using company-issued security equipment, including a mobile phone and body-worn camera
• Maintaining professional standards and good communication at all times

Training & Progression

Full training and development opportunities are available, with the potential to progress within the organisation. We encourage staff who demonstrate commitment and the right attitude to develop their skills and take advantage of future career opportunities.

Pay & Hours

Hourly Rate: £13.70 per hour

Hours: 45 hours per week

Estimated Annual Salary: £32,058 per year before tax

Overtime: Available when required

Staff Benefits

In addition to your salary, employees receive a 20% staff discount as well as access to further employee discounts through the Mitie platform.

If you are professional, well presented, confident speaking with people and looking for a role with training, progression and additional benefits, we would like to hear from you.