Retail Security Officer - Training & Progression

Mitie Group plc.; Harlow; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

20% staff discount

Access to additional discounts

Training and development opportunities

Opportunities for career progression

Overtime available

Company-issued mobile phone

Body-worn camera

Job summary

Mitie Group plc. is seeking a Retail Security Officer to join our team. The successful candidate will be well-spoken, professional and reliable, with the ability to communicate confidently with customers, colleagues and management in a busy retail environment.

The role provides training and development with potential progression, along with a 45-hour week at £13.70 per hour and overtime where required. Benefits include staff discounts and a Mitie-issued mobile phone.

Qualifications

• Excellent communication skills with customers, colleagues and management.
• Professional manner and reliable conduct in a retail setting.
• Ability to communicate confidently in person and on the phone as required.

Responsibilities

• Providing a visible and professional security presence
• Preventing and detecting theft and loss
• Monitoring the store and responding appropriately to incidents
• Assisting customers and staff when required
• Maintaining a safe and secure environment
• Following company security procedures and policies
• Completing incident reports accurately when required
• Using company-issued security equipment, including a mobile phone and body-worn camera
• Maintaining professional standards and good communication at all times

Skills

Excellent communication

Professional demeanor

Customer-facing

Job description

Mitie Group plc. is seeking a Retail Security Officer to join our team. The successful candidate will be well-spoken, professional and reliable, with the ability to communicate confidently with customers, colleagues and management in a busy retail environment.

The role provides training and development with potential progression, along with a 45-hour week at £13.70 per hour and overtime where required. Benefits include staff discounts and a Mitie-issued mobile phone.