Retail Security Officer

Carlisle Support Service; Chorley; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Competitive hourly rate

Pension scheme

Health & wellbeing plans

Wage access

Full induction and training

Uniform and kit

SIA top-up training

Employee assistance program

Refer a friend

Job summary

Carlisle Support Services is seeking Retail Security officers to support Tesco sites in Chorley. The role offers an hourly rate of £14.15 and flexible hours (full-time or part-time options) with training provided and a clear path to progression.

You will maintain safety, provide a visible security presence, handle incidents calmly, and engage politely with customers and staff while following security procedures and reporting, ensuring a welcoming, secure environment.

Qualifications

• Age 18+ is required
• SIA Guarding or Door Supervision licence required
• BS7858 vetting background check with 5 years of history
• Dependable, punctual and flexible in approach
• Smart, professional appearance with a friendly attitude
• Willingness to learn and engage with clients and the public
• Security experience is welcomed but not essential, willingness to learn is key
• Ability to engage positively and build trust with others

Responsibilities

• Ensuring the safety and wellbeing of colleagues, offering reassurance and empathy
• Providing a professional, visible, and approachable security presence
• Handling incidents with care and confidence, ensuring a peaceful environment
• Conducting security patrols to deter risks and control access points
• Proactively engaging with the public in a friendly and helpful manner
• Responding to incidents, always with safety as a priority
• Offering guidance, information, and a welcoming first point of contact for customers
• Following and managing security procedures with confidence
• Collaborating with team members to build strong working relationships and foster a positive work environment

Skills

SIA license

Punctual

Flexible

People skills

Professional appearance

Willing to learn

Client interaction

Security experience welcomed

Job description

Job Introduction

Retail Security officer- Carlisle Support Services working in Partnership with Tesco

The benefits

• A competitive hourly rate of pay - paid monthly
• Access to Company Pension Scheme after qualifying period
• Enhanced Maternity and Paternity Packages
• Health and Wellbeing Plans
• Stream - financial flexibility and instant access to earned and authorised wages
• Full induction, ongoing training, and career development
• Quality kit and uniform, everything you need to perform your role effectively
• Funded SIA top up training
• Employee Assistance Program
• Refer a Friend Scheme

The role

Carlisle Support Services is seeking motivated, reliable, and caring individuals to join our supportive team. If you're passionate about working with prestigious clients and are eager to grow your career, we'll provide full training and all the encouragement you need to thrive.

Location: Chorley

Pay: £14.15 per hour

Hours:

• - Option 1 (Full time)- PR7 1NW- Wednesday & Thursday 14:30-22:30, Friday & Saturday 13:30-22:30 and Sunday 09:30-16:30 (41 hours per week- 4.5 hours unpaid breaks per week- 36.5 hours paid)
• - Option 2 (Part time)- PR7 7EL- Friday 14:30-22:30, Saturday 13:30-22:30, Sunday 09:30-16:30 (24 hours per week- 2.5 hours unpaid break per week- 21.5 hours paid)

As part of our team, your role will focus on:

• Ensuring the safety and wellbeing of colleagues, offering reassurance and empathy
• Providing a professional, visible, and approachable security presence
• Handling incidents with care and confidence, ensuring a peaceful environment
• Conducting security patrols to deter risks and control access points
• Proactively engaging with the public in a friendly and helpful manner
• Responding to incidents, always with safety as a priority
• Offering guidance, information, and a welcoming first point of contact for customers
• Following and managing security procedures with confidence
• Collaborating with team members to build strong working relationships and foster a positive work environment

The ideal candidate

• Age: 18+ (due to legal requirements for this role)
• SIA License: Guarding or Door Supervision licence required
• Background Check: 5 years of verifiable work and address history (to comply with BS7858 vetting process)
• Dependable, punctual, and flexible in approach
• Smart, professional appearance with a friendly and approachable attitude
• Passionate about doing a great job, always eager to learn
• Security experience is welcomed, but your willingness to learn is most important
• Able to engage positively with clients and the public, creating warm and welcoming interactions
• Excellent people skills and the ability to build trust with those around you

Successful candidates will be required to provide original documentation for detailed screening and vetting processes.
This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code.

About us

Join Carlisle Support Services, a leading provider of security, cleaning, and event services across the UK. We work with some of the country's most iconic brands, including Jaguar Land Rover, Tesco, and BBC StudioWorks. With over 5,000 dedicated team members, we're proud to create safe and welcoming spaces in some of the UK's most renowned locations.

By joining us, you'll embark on a rewarding career journey, where you'll have access to recognition schemes and career progression opportunities that empower you to reach your full potential.

Equality, Diversity, and Inclusion

At Carlisle, we are fully committed to supporting Equality, Diversity, and Inclusion in all areas of employment. We celebrate the uniqueness of every individual and ensure that everyone is treated with respect and fairness.