Retail Security Officer

Carlisle Support Services; Macclesfield; Hybrid; GBP 19,000 - 22,000; Full time

Benefits offered by this job

Competitive hourly rate

Pension scheme access

Enhanced maternity/paternity packages

Health and wellbeing plans

Instant access to earned wages (Stream

Full induction and ongoing training

Quality kit and uniform

SIA top up training

Employee assistance program

Refer a Friend scheme

Job summary

Carlisle Support Services is seeking motivated individuals to join the team as Retail Security Officers for Tesco sites. Location: Macclesfield, SK10 2AB. Pay: £14.65 per hour.

Hours: Friday 14:00-00:00, Saturday 14:00-00:00. Full training provided and a clear pathway for career development within a leading security provider. You will be protecting people and property, delivering a friendly customer experience, and upholding professional standards on shift.

Qualifications

• SIA Licence: Guarding or Door Supervision required.
• BS7858 vetting: 5 years of verifiable work/address history.
• Dependable, punctual and flexible in approach.
• Smart, professional appearance with a friendly attitude.
• Willingness to learn and engage with clients and the public.

Responsibilities

• Ensure safety and wellbeing of colleagues and customers.
• Provide a professional security presence on site.
• Conduct security patrols and manage access points.
• Respond to incidents with safety as a priority.
• Offer guidance and information to customers as the first point of contact.
• Follow security procedures and collaborate with the team.

Skills

SIA Licence (Guarding/Door Supervision

BS7858 vetting awareness

Customer service

Professional appearance

Empathy and de-escalation

Job description

Retail Security officer- Carlisle Support Services working in Partnership with Tesco

The benefits

• A competitive hourly rate of pay – paid monthly
• Access to Company Pension Scheme after qualifying period
• Enhanced Maternity and Paternity Packages
• Health and Wellbeing Plans
• Stream - financial flexibility and instant access to earned and authorised wages
• Full induction, ongoing training, and career development
• Quality kit and uniform, everything you need to perform your role effectively
• Funded SIA top up training
• Employee Assistance Program
• Refer a Friend Scheme

The role

Carlisle Support Services is seeking motivated, reliable, and caring individuals to join our supportive team. If you're passionate about working with prestigious clients and are eager to grow your career, we’ll provide full training and all the encouragement you need to thrive.

Location: Macclesfield, SK10 2AB

Pay: £14.65 per hour

Hours: Friday 14:00-00:00 Saturday 14:00-00:00

As part of our team, your role will focus on:

• Ensuring the safety and wellbeing of colleagues, offering reassurance and empathy
• Providing a professional, visible, and approachable security presence
• Handling incidents with care and confidence, ensuring a peaceful environment
• Conducting security patrols to deter risks and control access points
• Proactively engaging with the public in a friendly and helpful manner
• Responding to incidents, always with safety as a priority
• Offering guidance, information, and a welcoming first point of contact for customers
• Following and managing security procedures with confidence
• Collaborating with team members to build strong working relationships and foster a positive work environment

The ideal candidate

• Age: 18+ (due to legal requirements for this role)
• SIA License: Guarding or Door Supervision licence required
• Background Check: 5 years of verifiable work and address history (to comply with BS7858 vetting process)
• Dependable, punctual, and flexible in approach
• Smart, professional appearance with a friendly and approachable attitude
• Passionate about doing a great job, always eager to learn
• Security experience is welcomed, but your willingness to learn is most important
• Able to engage positively with clients and the public, creating warm and welcoming interactions
• Excellent people skills and the ability to build trust with those around you

Successful candidates will be required to provide original documentation for detailed screening and vetting processes.

This could include the following:

• passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code.

About us

Join Carlisle Support Services, a leading provider of security, cleaning, and event services across the UK. We work with some of the country’s most iconic brands, including Jaguar Land Rover, Tesco, and BBC StudioWorks. With over 5,000 dedicated team members, we’re proud to create safe and welcoming spaces in some of the UK’s most renowned locations. By joining us, you’ll embark on a rewarding career journey, where you’ll have access to recognition schemes and career progression opportunities that empower you to reach your full potential.

Equality, Diversity, and Inclusion

At Carlisle, we are fully committed to supporting Equality, Diversity, and Inclusion in all areas of employment. We celebrate the uniqueness of every individual and ensure that everyone is treated with respect and fairness.