Retail Security & Loss Prevention Officer

Proact Security Group; Luton; Hybrid; GBP 22,000 - 26,000; Full time

Job summary

The Retail Division at Proact Security is seeking both experienced and entry level candidates for Security Guarding positions in Luton Town Centre. This role involves protecting great brands from store shrinkage, along with ensuring the safety of store employees.

Role requires strong customer service, clear communication, and the ability to work with store management to prevent theft and ensure security procedures are followed.

Qualifications

• Must possess right to work in UK.
• Must hold valid SIA license relevant to position.
• Effective at building partnerships.
• Excellent communication and interpersonal skills.
• Ability to remain calm and resilient in challenging situations.

Responsibilities

• Partnering with store management to meet loss prevention objectives.
• Commit to the highest degree of professionalism and customer service.
• Detect and prevent shoplifting, and ensure the safety of store employees.
• Prepare case reports covering theft details.
• Maintain effective relationships with mall security and local police.
• Ensure high execution of company security measures designed to control store shrinkage.
• Provide training as required by store.

Skills

Customer service

Communication

Partnership building

Calm under pressure

Right to work in UK

SIA license

Education

SIA license

Tools

ASCONE knowledge

Job description

The Retail Division at Proact Security is seeking both experienced and entry level candidates for Security Guarding positions in Luton Town Centre. This role involves protecting great brands from store shrinkage, along with ensuring the safety of store employees.

Role requires strong customer service, clear communication, and the ability to work with store management to prevent theft and ensure security procedures are followed.