Retail Security & Customer Support Officer — Flexible Shifts

Kingdom Services Group; Doncaster; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Earn Early Wages

Weekly recognition

Wellbeing discounts

Career progression

Referral bonuses

Job summary

Kingdom Group, Tesco's security partner, is seeking a reliable Retail Security Support Officer at Tesco Wheatley Express, Doncaster. You will patrol, deter theft, monitor incidents, and assist customers while maintaining a safe shopping environment.

Requirements include a valid SIA licence and a full 5-year work history. You will cover holidays and sickness, with flexible shifts including 15:00-23:00, supporting store management and colleagues as needed.

Qualifications

• Valid SIA Licence required.
• Full 5-year checkable work history.
• Strong communication and customer service skills.
• Professional, reliable and confident approach.
• Ability to remain calm under pressure.
• Flexible and available to work a variety of shifts.
• Previous security experience desirable but not essential.

Responsibilities

• Conduct regular patrols throughout the store
• Act as a visible deterrent to theft and anti-social behaviour
• Monitor and respond appropriately to incidents and emergencies
• Complete accurate reports and maintain records of incidents
• Monitor CCTV systems where authorised
• Support store management and colleagues as required
• Deliver excellent customer service and assist customers when needed
• Protect customers, colleagues, and store assets
• Provide flexible support across shifts as required by the business

Skills

Communication

Customer service

Attention to detail

Judgement

Calm under pressure

Flexible shifts

Security awareness

Job description

Kingdom Group, Tesco's security partner, is seeking a reliable Retail Security Support Officer at Tesco Wheatley Express, Doncaster. You will patrol, deter theft, monitor incidents, and assist customers while maintaining a safe shopping environment.

Requirements include a valid SIA licence and a full 5-year work history. You will cover holidays and sickness, with flexible shifts including 15:00-23:00, supporting store management and colleagues as needed.