Retail Sales & Weighbridge Supervisor

Pertemps Gloucester; Gloucester; On-site; GBP 35,000 - 38,000; Full time

Job summary

Pertemps Gloucester is seeking a hands-on Retail Sales & Weighbridge Supervisor in Gloucester. The role covers daily sales activities and weighbridge operations with a strong focus on customer service, accuracy and operational efficiency.

The position is full-time, permanent with a salary of £35,000 - £38,000 depending on experience. Working hours are Monday to Friday 7:30am - 4:30pm, plus two Saturday mornings per month 8:00am - 12:00pm, with ongoing training and development opportunities.

Qualifications

• Experience in supervisory roles in customer-facing settings such as retail, depot, or trade counter.
• Confident dealing directly with customers and delivering a high level of service.
• Commercially minded with ability to identify sales and upselling opportunities.
• Strong communication skills with customers, drivers, colleagues and external partners.
• Excellent organisational skills and ability to manage multiple priorities.
• Proactive, reliable and capable of taking ownership of day-to-day responsibilities.

Responsibilities

• Oversee daily retail and counter sales activities, providing excellent customer service.
• Manage weighbridge operations and accurately record vehicle weights and transactions.
• Maintain accurate weighbridge records and operational logs.
• Assist customers with product inquiries and provide knowledgeable advice.
• Identify opportunities to upsell products and maximise sales.
• Coordinate deliveries and collections with customers, drivers and the wider team.
• Plan deliveries and support smooth day-to-day running of the sales operation.
• Communicate professionally with customers, drivers, colleagues and external partners.
• Organise daily schedules and meet operational deadlines.
• Work with the wider team to maintain safe and efficient operations.

Skills

Supervisory experience

Customer service

Cash handling

Stock control

Administration

Sales targets

Weighbridge

Delivery coordination

Organisational skills

Communication skills

Job description

Reporting to site management, the Retail Sales & Weighbridge Supervisor in Gloucester oversees daily retail sales and weighbridge operations for an established business. This full‑time, permanent post offers £35,000 to £38,000 per annum, depending on experience. Duties include serving customers, processing transactions, coordinating deliveries, maintaining accurate records, and supervising staff across both functions. The successful candidate will bring proven supervisory experience in a customer‑facing setting, strong administrative skills, and confidence handling sales targets alongside operational tasks. Working hours follow a standard weekly pattern, with some flexibility required. Applicants should demonstrate competence in cash handling, stock control, and compliance with site procedures, ensuring smooth, safe, and efficient day‑to‑day running of the depot.

Retail Sales & Weighbridge Supervisor needed in Gloucester , Salary: £35,000 - £38,000 depending on experience, Job Type: Full‑time, Permanent Excellent opportunity to join a busy and established business in a varied supervisory role, combining retail sales, customer service, weighbridge operations and delivery coordination. This position would suit an experienced customer‑facing supervisor who enjoys working in a fast‑paced environment and is confident balancing sales, administration and operational responsibilities.

Job Description

The Retail Sales & Weighbridge Supervisor will be responsible for overseeing daily sales activities and managing weighbridge operations within a busy customer‑facing environment. You will provide excellent customer service, process transactions, coordinate deliveries and collections, and work closely with the wider operational team to ensure everything runs safely and efficiently. This is a hands‑on position requiring strong organisation, commercial awareness and the ability to manage several priorities at once.

Role and Responsibilities

• Supervise daily retail and counter sales activities, providing excellent customer service.
• Manage weighbridge operations, accurately recording vehicle weights and processing transactions.
• Maintain accurate weighbridge records and operational logs.
• Assist customers with product enquiries and provide knowledgeable advice.
• Identify opportunities to upsell products and maximise sales.
• Coordinate deliveries and collections with customers, drivers and the wider operational team.
• Plan deliveries and support the smooth day‑to‑day running of the sales operation.
• Communicate professionally with customers, drivers, colleagues and external partners.
• Organise daily schedules and ensure operational deadlines are met.
• Work closely with the wider team to maintain safe and efficient operations.
• Multitask effectively between customer service, sales, administration and weighbridge responsibilities.
• Maintain high standards of accuracy, organisation and professionalism.

About You

• Previous experience within a supervisory, trade counter, retail sales, branch, depot, transport, logistics or similar customer‑facing operational role.
• Confident dealing directly with customers and providing a high level of service.
• Commercially minded with the ability to identify sales and upselling opportunities.
• Strong communication skills with the confidence to deal with customers, drivers, colleagues and external partners.
• Excellent organisational skills with the ability to manage several responsibilities at once.
• Strong attention to detail and comfortable maintaining accurate records and processing transactions.
• Able to coordinate deliveries, collections or other operational activities.
• Excellent time management skills and the ability to prioritise effectively in a busy environment.
• Comfortable working in a hands‑on role where no two days are exactly the same.
• Proactive, reliable and confident taking ownership of day‑to‑day responsibilities.

Desirable

• Previous weighbridge experience would be advantageous but is not essential.
• Experience within a trade counter, builders’ merchant, branch, depot, hire, transport, logistics or similar operational environment would be beneficial.
• Previous supervisory or team‑leading experience.
• Experience coordinating deliveries, collections or vehicle movements.
• Previous experience combining customer service with sales and operational responsibilities.

What is on Offer

• Salary of £35,000 - £38,000 depending on experience.
• Full‑time permanent position.
• Monday to Friday, 7:30am - 4:30pm.
• Two Saturday mornings per month, 8:00am - 12:00pm.
• Ongoing training and development opportunities.
• Varied role combining sales, customer service and operational responsibilities.
• Opportunity to take ownership of a busy customer‑facing operation.
• Long‑term opportunity within an established business.