Retail Sales & Service Associate (Staff Discount Included)

JD Sports Fashion PLC; Tamworth; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Staff discount

Personal development

Job summary

JD Sports Fashion PLC in the United Kingdom is seeking a Store Colleague to deliver an outstanding customer experience on the shop floor, greet customers, replenish stock and maintain high presentation standards. You’ll work in a fast-paced retail environment, collaborating with colleagues and using in-store tech to support sales and daily store operations.

You will be part of a team that values energy and initiative, with opportunities for personal development and progression within the JD

Qualifications

• Ability to engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks effectively.
• Ability to adapt approach and communication style to different people and situations.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Skills

Customer service

Teamwork

Organisation

Communication

Job description

JD Sports Fashion PLC in the United Kingdom is seeking a Store Colleague to deliver an outstanding customer experience on the shop floor, greet customers, replenish stock and maintain high presentation standards. You’ll work in a fast-paced retail environment, collaborating with colleagues and using in-store tech to support sales and daily store operations.

You will be part of a team that values energy and initiative, with opportunities for personal development and progression within the JD