Retail Sales & Service Associate (Staff Discount)

JD Sports Fashion PLC; Ashford; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Staff discount on JD Group brands

Personal development opportunities

Job summary

JD Sports Fashion PLC is seeking a Store Colleague in Ashford to deliver an outstanding customer experience on the shop floor. You will greet customers, keep displays sharp, replenish stock, and process transactions while upholding high service and presentation standards.

Join a fast-paced retail team that values collaboration, learning, and personal development. This role offers opportunities to learn new skills and contribute to store success in a dynamic environment.

Qualifications

• Ability to adapt approach and communication style to different people and situations.
• Ability to engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks effectively.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Skills

Customer service

Teamwork

Adaptability

Organisational skills

Collaborative work

Willingness to learn

Job description

JD Sports Fashion PLC is seeking a Store Colleague in Ashford to deliver an outstanding customer experience on the shop floor. You will greet customers, keep displays sharp, replenish stock, and process transactions while upholding high service and presentation standards.

Join a fast-paced retail team that values collaboration, learning, and personal development. This role offers opportunities to learn new skills and contribute to store success in a dynamic environment.