Retail Sales Floor Associate

JDSports; Merthyr Tydfil; On-site; GBP 18,000 - 21,000; Full time

Job summary

JD Sports in the United Kingdom is seeking a Store Colleague to help customers feel valued and excited about our products. You’ll greet shoppers on the sales floor, keep displays sharp, restock efficiently, and maintain high service and presentation standards.

In a fast-paced retail environment, you’ll work with colleagues to hit sales objectives, process transactions, handle stock, and use in-store tech to answer questions.

Qualifications

• Excellent customer service and communication skills.
• Willingness to learn new skills and follow store procedures.
• Ability to adapt communication style to different customers.
• Good organisational skills and teamwork.

Responsibilities

• Greet customers confidently and provide product information.
• Help achieve team sales by identifying needs and recommending products.
• Maintain high standards of customer service and presentation.
• Keep shop floor displays clean, organized, and well maintained.
• Replenish stock and ensure products are displayed correctly.
• Process transactions, cash handling, and stock processing.
• Prepare deliveries and use in-store technology to answer queries.
• Follow company policies and health & safety requirements.
• Collaborate with colleagues for smooth day-to-day operations.
• Support additional duties as required.

Skills

Customer service

Communication

Teamwork

Organisational skills

Willingness to learn

Adaptability

Job description

JD Sports in the United Kingdom is seeking a Store Colleague to help customers feel valued and excited about our products. You’ll greet shoppers on the sales floor, keep displays sharp, restock efficiently, and maintain high service and presentation standards.

In a fast-paced retail environment, you’ll work with colleagues to hit sales objectives, process transactions, handle stock, and use in-store tech to answer questions.