Retail Sales Executive

Volvo Cars Poole; Poole; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Car Benefit Scheme

Vehicle Purchase Discount

Company Discounts on MOTs, servicing,

Accessories discounts

Retail & Lifestyle Discounts

Career Development & Training

Health Cash Plan

Pension

Life Assurance

Cycle to Work Scheme

Refer a Friend Scheme

Social Events

Job summary

Volvo Cars Poole is seeking a driven Sales Specialist to join our successful team. You will guide customers through their vehicle purchasing journey, identify needs, present suitable Volvo solutions and build lasting relationships.

In this role you will manage test drives, quotes, finance introductions and handovers, while aiming to meet and exceed sales targets. The position offers an uncapped commission scheme with an OTE of £50,000 and a range of employee benefits.

Qualifications

• Automotive sales experience is beneficial but not essential.
• Excellent communication and relationship-building skills.
• Motivated, resilient, and customer-focused mindset.
• Strong organisation and attention to detail.
• Full UK driving licence.

Responsibilities

• Delivering outstanding customer service from enquiry to handover.
• Identifying customer needs and matching them with the right vehicle.
• Managing test drives, quotations, finance introductions, and vehicle handovers.
• Building strong relationships with new and existing customers.
• Achieving and exceeding sales targets.
• Maintaining accurate customer records and compliance standards.

Skills

Communication

Relationship-building

Customer-focused

Organisation

Driving licence

Sales experience

Job description

We're looking for a driven Sales Specialist to join our successful team at Volvo Cars Poole.

As a Sales Specialist, you will play a key role in delivering an exceptional customer experience, guiding customers through their vehicle purchasing journey and building long-lasting relationships. Representing the Volvo brand, you will identify customer needs, present suitable vehicle solutions, and consistently achieve sales targets while maintaining the highest standards of professionalism and customer satisfaction.

Your responsibilities will include:

Delivering outstanding customer service from enquiry to handover.

Identifying customer needs and matching them with the right vehicle.

Managing test drives, quotations, finance introductions, and vehicle handovers.

Building strong relationships with new and existing customers.

Achieving and exceeding sales targets.

Maintaining accurate customer records and compliance standards.

What you will need to be a Sales Specialist at Volvo Cars Poole:

Automotive sales experience is beneficial but not essential.

Excellent communication and relationship-building skills.

Motivated, resilient, and customer-focused mindset.

Strong organisation and attention to detail.

Full UK driving licence.

Hours of work will be:

45 hours per week

Monday to Saturday, 8:30am to 6:00pm

1 day off during the week

1 Sunday in 3

1 full weekend off in 3

What you will get in return:

As a Sales Specialist you will have the opportunity to earn with an uncapped commission scheme.

The On-Target-Earnings for this role is £50,000.

As well as your salary, you’ll enjoy a range of great benefits designed to support your wellbeing, career and lifestyle:

Car Benefit Scheme - Lease a Car from as little as £209 per month.

Vehicle Purchase Discount on various brands.

Company Discounts on MOTs, servicing, parts and accessories for you and your family.

Retail & Lifestyle Discounts - Access to 100+ rewards with Simply rewards, including gym memberships and local offers.

Career Development & Training - Industry-leading brand training and ongoing support through our in-house learning management system.

Health Cash Plan - Includes mental health support, GP consultations, and cashback on dental, optical and prescription costs, plus access to private consultations.

Pension - Contributory pension through Aviva.

Life Assurance - Providing peace of mind for your loved ones.

Cycle to Work Scheme - Save money while supporting a healthier commute.

Refer a Friend Scheme Earn up to £2,000 on introducing successful employees.

Social Events - opportunity to get together with your colleagues, recent events have been go-karting, Charity quiz nights, Goodwood, Private cinema trips

Please note: some benefits are subject to eligibility criteria and successful completion of your probation period.

Why Join Van Mossel?

We are proud to be part of Van Mossel Automotive Group; an award winning, people orientated, family-owned business that has gained global recognition over a 78-year tenure in the automotive industry.

Van Mossel now operates in over 7 countries and have been named as one of the leading automotive companies in Europe.

At Van Mossel, we believe it’s our people who set us apart and drive our company forward as we continue to grow.

We are an equal opportunities employer and welcome applications from people of all backgrounds. We are committed to creating an inclusive workplace where everyone is treated fairly and with respect.