Retail Sales Department Lead

IKEA; Exeter; On-site; GBP 29,000 - 39,000; Full time

Job summary

IKEA Exeter is seeking a Sales Department Manager to lead our busy store team, delivering great customer service and driving sales. You’ll motivate colleagues, uphold the IKEA values, and create an inviting shopping environment.

This role demands people leadership, strong communication, and the ability to prioritise and organise workloads in a fast-paced retail setting.

Join us to help customers find meaningful home furnishings and be part of a welcoming, high-energy team.

Qualifications

• At least three years of experience managing people in a commercial retail environment.
• Proven ability to deliver against sales targets and organisational priorities.
• Ability to work cross-functionally and communicate clearly.

Responsibilities

• Take responsibility for your department goals and ensure country priorities are implemented in-store.
• Respond promptly to commercial opportunities and keep the shop well maintained, priced and full.
• Develop a knowledgeable team with knowledge of range and services to help customers.
• Identify succession and ensure right number of experienced co-workers at the right time.

Skills

People management

Sales targets

Leadership

Cross-functional collaboration

Communication

Home furnishings passion

Time management

Customer focus

IKEA values

Job description

IKEA Exeter is seeking a Sales Department Manager to lead our busy store team, delivering great customer service and driving sales. You’ll motivate colleagues, uphold the IKEA values, and create an inviting shopping environment.

This role demands people leadership, strong communication, and the ability to prioritise and organise workloads in a fast-paced retail setting.

Join us to help customers find meaningful home furnishings and be part of a welcoming, high-energy team.