Retail Sales & Customer Experience Specialist

Sweaty Betty; Chester; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Generous clothing allowance

Seasonal allowance for SB uniform

Excellent training & development oppor

Quarterly bonuses

60% off all Sweaty Betty merchandise

25 days holiday (pro-rated if working)

Refer a Friend bonus scheme

Season Ticket Loan

Access to Retail Trust - advice &

Health Cash Plan benefit with Medicash

Wolverine Worldwide discount

Enhanced Family Leave policy

People Pension

Job summary

Sweaty Betty is seeking retail team members to deliver authentic customer service and drive sales in a fast-paced environment. You will educate customers on our products, maintain store standards, and contribute to a positive shopping experience across our locations.

We value enthusiastic individuals with excellent communication and a passion for our brand. Benefits include clothing allowances, training opportunities, and team bonuses, with a focus on customer satisfaction and loyalty.

Qualifications

• Retail sales experience is preferred, but not required.

Responsibilities

• Provide authentic customer service to create lasting impressions.
• Achieve sales targets and performance metrics.
• Educate customers on products and build rapport.
• Maintain store standards including merchandising and stock replenishment.
• Handle cash and adhere to security and safety procedures.
• Encourage loyalty by discussing upcoming launches and collecting data.
• Develop product knowledge and maintain a positive, professional attitude.
• Work well under pressure in a fast-paced, sales-driven environment.

Skills

Customer service

Sales

Communication skills

Positive attitude

Product knowledge

Job description

Sweaty Betty is seeking retail team members to deliver authentic customer service and drive sales in a fast-paced environment. You will educate customers on our products, maintain store standards, and contribute to a positive shopping experience across our locations.

We value enthusiastic individuals with excellent communication and a passion for our brand. Benefits include clothing allowances, training opportunities, and team bonuses, with a focus on customer satisfaction and loyalty.