Retail Sales & Customer Experience Specialist

Warrior Sports, Inc.; Bicester; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Staff discount

Development opportunities

European project involvement

Flexible uniform package

Job summary

New Balance is seeking retail associates who engage, educate and entertain customers from the moment they walk through the door. You will drive personal KPIs, deliver total customer satisfaction, and help keep the store commercially strong according to company guidelines.

Join a brand that values teamwork, development opportunities and flexible uniforms, with staff discounts and European-wide involvement across our locations.

Qualifications

• Demonstrate customer service skills.
• A passion for retail and sales.
• Desire to learn.
• Ability to perform basic maths and general retail operational processes.
• Effective communication skills.
• Flexible work schedule including weekends and holidays.

Responsibilities

• To achieve personal KPIs and contribute to overall store performance.
• Deliver total customer satisfaction to every customer, following the end-to-end customer journey.
• Help to ensure the store remains as commercial as possible following company guidelines.
• Adhere to company’s policies and procedures.
• Responsible for maintaining health, safety, and environmental standards in store.
• Perform other duties as required from the management team.

Skills

Team player

Customer service

Retail passion

Willing to learn

Maths skills

Clear communication

Flexible schedule

Job description

New Balance is seeking retail associates who engage, educate and entertain customers from the moment they walk through the door. You will drive personal KPIs, deliver total customer satisfaction, and help keep the store commercially strong according to company guidelines.

Join a brand that values teamwork, development opportunities and flexible uniforms, with staff discounts and European-wide involvement across our locations.