Retail Associate: Footwear & Customer Experience

New Balance; Greater London; On-site; GBP 18,000 - 30,000; Full time

Benefits offered by this job

Competitive compensation

Retail Bonus Scheme

Great development opportunities

Inclusive working environments across

Generous staff discount

Project involvement across ourEuropean

Flexible uniform package

Job summary

New Balance is seeking enthusiastic store associates to engage, excite and educate customers from the moment they walk through the door. You will be part of a team that delivers exceptional service and brand ambassadors across our retail network in Europe.

As a New Balance associate, you will drive store performance, adhere to company policies, and help maintain a welcoming, safe shopping environment while enjoying great development opportunities and employee discounts.

Qualifications

• Team player with customer-focused approach.
• Strong customer service mindset and communication.
• Ability to adapt to a fast-paced retail environment.
• Willingness to work weekends and holidays.

Responsibilities

• Achieve personal KPIs and contribute to store performance.
• Deliver total customer satisfaction along the end-to-end journey.
• Help ensure the store remains as commercial as possible per guidelines.
• Adhere to company policies and procedures.
• Maintain health, safety, and environmental standards in-store.
• Perform other duties as required by management.

Skills

Team player

Customer service

Communication skills

Flexibility

Job description

New Balance is seeking enthusiastic store associates to engage, excite and educate customers from the moment they walk through the door. You will be part of a team that delivers exceptional service and brand ambassadors across our retail network in Europe.

As a New Balance associate, you will drive store performance, adhere to company policies, and help maintain a welcoming, safe shopping environment while enjoying great development opportunities and employee discounts.