Retail Sales Associate - Elevate Customer Experiences

Crocs, Inc.; Ashford; On-site; GBP 19,000 - 23,000; Full time

Job summary

Crocs, Inc. in the United Kingdom is seeking a retail team member to deliver outstanding customer service and support daily store operations. You’ll engage with shoppers, uphold Crocs branding, and contribute to a positive, energetic store atmosphere.

Responsibilities include assisting in consumer service, product knowledge, stock handling, POS, pricing, markdowns, loyalty programs, and visual presentation while maintaining cleanliness and compliance with company policies.

Qualifications

• Retail or customer service experience is preferred.
• Strong communication and interpersonal skills.
• Willingness to work nights, weekends, holidays and extended hours.
• Customer-focused approach with attention to detail.

Responsibilities

• Deliver outstanding service to consumers using the Crocs CHARM service model.
• Proactively contribute to an enjoyable team environment with suggestions and ideas.
• Learn and assist in departments including consumer service, product knowledge, visual presentation, and stock room management.
• Support daily retail operations such as POS, stock replenishment, pricing and markdowns, loyalty programs, and maintaining cleanliness.
• Leads by example with sales-driven techniques to improve personal KPIs.
• Adhere to Crocs assets protection policies and inventory controls.

Skills

Customer service

Communication

Teamwork

Flexibility

Job description

Crocs, Inc. in the United Kingdom is seeking a retail team member to deliver outstanding customer service and support daily store operations. You’ll engage with shoppers, uphold Crocs branding, and contribute to a positive, energetic store atmosphere.

Responsibilities include assisting in consumer service, product knowledge, stock handling, POS, pricing, markdowns, loyalty programs, and visual presentation while maintaining cleanliness and compliance with company policies.