Retail Sales Associate Create Customer Experiences

Crocs; Wembley; Hybrid; GBP 21,000 - 25,000; Full time

Job summary

Crocs Wembley is seeking a Retail Sales Associate to deliver outstanding customer service and help create memorable shopping experiences. You will support multiple store functions, from product knowledge and merchandising to stock room management, pricing, and promotions.

We value strong communicators who collaborate with the team, are flexible for nights and weekends, and are passionate about retail. Crocs is an Equal Opportunity Employer dedicated to a diverse, inclusive workplace.

Qualifications

• Prior retail or customer service experience preferred.
• Strong communication and interpersonal skills.
• Flexible schedule including nights, weekends, holidays.

Responsibilities

• Deliver outstanding service to customers using Crocs' in-store service approach.
• Contribute to a positive team environment with ideas and feedback.
• Learn across departments: consumer service, product knowledge, merchandising and stock room.
• Assist in daily store operations: POS, stock replenishment, pricing, promotions, and cleanliness.
• Assist store management to drive sales and improve KPIs through customer-focused techniques.
• Adhere to Asset Protection policies, inventory control, and loss prevention procedures.

Skills

Customer service

Communication

Team collaboration

Sales-driven

Attention to detail

Job description

Crocs Wembley is seeking a Retail Sales Associate to deliver outstanding customer service and help create memorable shopping experiences. You will support multiple store functions, from product knowledge and merchandising to stock room management, pricing, and promotions.

We value strong communicators who collaborate with the team, are flexible for nights and weekends, and are passionate about retail. Crocs is an Equal Opportunity Employer dedicated to a diverse, inclusive workplace.