Retail Sales Associate: Create Great Customer Experiences

Crocs; Greater London; On-site; GBP 21,000 - 27,000; Full time

Job summary

Crocs is seeking a store associate to deliver outstanding customer service and support daily retail operations in our London stores. You will engage with customers, assist in product knowledge, merchandising, and stock management, and contribute to a positive team atmosphere.

Applicants should be flexible for evenings, weekends, and holidays, with a genuine passion for creating memorable shopping experiences and representing Crocs with integrity and enthusiasm.

Qualifications

• Flexible schedule including nights, weekends, and holidays.
• Commitment to delivering memorable shopping experiences.
• Strong communication and rapport-building with customers and team.
• Proactive, detail-oriented approach to tasks.
• Represent Crocs values as a brand ambassador.

Responsibilities

• Deliver outstanding service to consumers using Crocs’ service model.
• Foster an enjoyable team environment with ideas and concerns.
• Assist in departments: consumer service, product knowledge, display, stock room.
• Support daily retail operations: POS, replenishment, pricing, promotions.
• Lead by example with sales-driven improvements alongside Store Management.
• Adhere to asset protection, inventory control, and compliance procedures.

Skills

Customer service

Communication skills

Team collaboration

Attention to detail

Sales-driven attitude

Job description

Crocs is seeking a store associate to deliver outstanding customer service and support daily retail operations in our London stores. You will engage with customers, assist in product knowledge, merchandising, and stock management, and contribute to a positive team atmosphere.

Applicants should be flexible for evenings, weekends, and holidays, with a genuine passion for creating memorable shopping experiences and representing Crocs with integrity and enthusiasm.