Retail Sales Associate - Create Memorable Customer Experiences

Crocs; Sarn; On-site; GBP 18,000 - 24,000; Full time

Job summary

Crocs Store in the United Kingdom is seeking a customer-focused Retail Associate to deliver outstanding service and support store operations. You’ll welcome customers, learn product knowledge, and contribute to a positive team environment across departments.

You’ll handle POS, stock replenishment, pricing, loyalty promotions and maintain cleanliness and presentation while adapting to nights/weekends and extended hours.

Qualifications

• Flexibility to work nights, weekends, holidays and extended hours.
• Passion for retail and creating memorable shopping experiences.
• Strong communication and interpersonal skills.
• Proactive and detail-oriented.

Responsibilities

• Deliver outstanding service using the C.H.A.R.M. service model.
• Contribute to a positive team environment with ideas and concerns.
• Learn and assist in multiple store departments including consumer service and stock.
• Support daily retail operations: POS, stock replenishment, pricing, promos, loyalty programs, cleanliness.
• Lead by example to improve KPIs with sales-driven techniques.
• Adhere to asset protection, inventory control and compliance procedures.

Skills

Customer service

Team collaboration

Communication skills

Flexibility

Attention to detail

Job description

Crocs Store in the United Kingdom is seeking a customer-focused Retail Associate to deliver outstanding service and support store operations. You’ll welcome customers, learn product knowledge, and contribute to a positive team environment across departments.

You’ll handle POS, stock replenishment, pricing, loyalty promotions and maintain cleanliness and presentation while adapting to nights/weekends and extended hours.