Retail Sales Associate — Drive Sales & Customer Experience

PUMA UNITED KINGDOM LTD; Greater London; On-site; GBP 28,000 - 36,000; Full time

Job summary

PUMA UNITED KINGDOM LTD in London is seeking a Store Manager to drive sales, motivate the team, and uphold standards of service and store presentation. You will oversee daily operations, manage stock, monitor KPIs, and ensure compliance with company policies while delivering a first-class customer experience.

As Store Manager you will lead by example on the shop floor, coach staff, and coordinate with other departments to maximise profitability and brand impact.

Qualifications

• Proven ability to lead sales and meet KPIs.
• Strong customer service focus and engagement on the sales floor.
• Experience managing stock, stock counts, and product availability.

Responsibilities

• Drive and achieve sales, KPIs, and profitability goals.
• Ensure high-standards of customer service and engagement.
• Oversee daily store operations, opening/closing procedures, and pre-sale readiness.
• Arrange and display goods according to brand rules.
• Monitor stock availability and pricing accuracy.
• Prepare and analyze sales reports for insights.

Skills

Sales Management

Customer Service

Stock Management

Visual Merchandising

Reporting

Compliance

Communication skills

Tools

Retail software

POS systems

Job description

PUMA UNITED KINGDOM LTD in London is seeking a Store Manager to drive sales, motivate the team, and uphold standards of service and store presentation. You will oversee daily operations, manage stock, monitor KPIs, and ensure compliance with company policies while delivering a first-class customer experience.

As Store Manager you will lead by example on the shop floor, coach staff, and coordinate with other departments to maximise profitability and brand impact.