Retail Sales Associate – Creative Brand Experience

Urban Outfitters; Camden Town; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Life Leave

Employee Assistance

URBN employee discount

Private Medical Insurance

Gym discounts

Season ticket loan

Cycle to work

Continued development

Job summary

Urban Outfitters in London is seeking a seasonal team member to support store management and deliver a memorable customer experience during peak periods.

You'll work as part of a friendly team, uphold brand standards, assist in merchandising and training peers, and stay engaged during busy times like Black Friday and Christmas in London. Flexible shifts, weekends, and interview dates are required.

Qualifications

• Previous experience in a retail environment is not required.
• Awareness of the Urban Outfitters brand and its appeal to the local market.
• Strong communication skills.
• Available to work through Black Friday, Christmas and New Year period in London.
• Able to work evenings and weekends.
• Available for interview days on 25/10/26 & 01/11/26.

Responsibilities

• Deliver a positive, friendly customer experience through conversation and service.
• Enhance the VIBE by focusing on customers during peak hours.
• Uphold company standards and act as a positive role model to peers.
• Train and develop peers; communicate effectively in daily meetings.
• Maintain tills, shipments, and fitting room guidelines; keep back-stock tidy.
• Support merchandising and display projects; ensure the floor is well stocked.

Skills

Customer service

Communication skills

Teamwork

Shift flexibility

Job description

Urban Outfitters in London is seeking a seasonal team member to support store management and deliver a memorable customer experience during peak periods.

You'll work as part of a friendly team, uphold brand standards, assist in merchandising and training peers, and stay engaged during busy times like Black Friday and Christmas in London. Flexible shifts, weekends, and interview dates are required.