Retail Sales Assistant — Growth & Training Opportunities

Ryman; Harrogate; On-site; GBP 3,600 - 4,400; Part time

Benefits offered by this job

Company pension scheme with the option

Generous holiday allowance including a

Wellbeing day

Training programme

Apprenticeship programs

Exclusive discounts

Cycle2Work scheme

Long service awards

Colleague referral scheme

Job summary

Ryman in Harrogate is seeking a part-time Sales Assistant to join our busy store and support the management team. You will help drive turnover and deliver superb customer service on weekends, representing the Ryman brand with enthusiasm.

You'll work 8 hours across Saturdays and Sundays, handle customer enquiries, upsell where appropriate, maintain stock accuracy and keep visual merchandising standards high. Training and pension options are provided.

Qualifications

• Passion for the Ryman Brand and our associated companies
• Enthusiastic, driven and focused on achieving results
• Self motivated with an ability to work well independently and as part of a team
• Flexibility towards working hours and location

Responsibilities

• Act as an ambassador for Ryman and the wider Theo Paphitis Retail Group by showing interest in learning everything about the business and your role and positively sharing this knowledge with our customers
• Confidently and professionally handle customer complaints and difficulties, including returns, to ensure customer retention
• Achieve and strive to exceed KPIs and objectives set by Store Management Team and the business
• Engage with customers enthusiastically, establish customer needs and help them to purchase by matching products to those needs through the application of a high level of product knowledge whilst highlighting relevant promotions and upselling
• Carry out stock replenishment and when required maintain accuracy of our stock systems
• Promote high visual merchandising standards; ensuring that store housekeeping standards are high and continually achieved
• Acquire a high level of product knowledge and continue to self-develop that knowledge
• Recognise and act upon opportunities to increase the value of sales by offering appropriate additional items
• Ensure compliance with all relevant Health and Safety policies

Skills

Customer service

Sales

Communication

Job description

Ryman in Harrogate is seeking a part-time Sales Assistant to join our busy store and support the management team. You will help drive turnover and deliver superb customer service on weekends, representing the Ryman brand with enthusiasm.

You'll work 8 hours across Saturdays and Sundays, handle customer enquiries, upsell where appropriate, maintain stock accuracy and keep visual merchandising standards high. Training and pension options are provided.