Retail Sales Assistant

The Works; Chigwell; On-site; GBP 18,000 - 22,000; Part time

Job summary

Join a leading company as a Retail Sales Assistant, where your mission is to inspire creativity and learning. You'll engage warmly with customers, helping them discover products that ignite their imaginations. The supportive environment encourages you to be your authentic self while contributing to a vibrant team culture. Enjoy perks like discounts, training opportunities, and a friendly atmosphere that feels like home.

Benefits

25% Colleague Discount

Access to exclusive online discounts

28 days holiday including bank holidays

Can-Do Academy for training

Wagestream for early wage access

Share Scheme

24/7 support for you and your family

Healthcare Cash Plan

Qualifications

• Genuine and authentic with a passion for the brand.
• Can handle a fast-paced retail environment.
• Proficient in sorting, pricing, and merchandising.

Responsibilities

• Greet customers warmly and help them explore their imaginations.
• Support Store Management by opening and closing the store.
• Handle deliveries and maintain stock organization.

Skills

Positivity

Creativity

Multitasking

Job description

Job Description

Retail Sales Assistant

4 hour contract

Why The Works?

10th Best Big Company to Work For 2024 - 'Best Companies'

We don’t just sell products. We inspire reading, learning, creativity, and play.

You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member’s memory. You never know who someone will become. So with your passion and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you.

Our Perks Are 'The Works'

• 25% Colleague Discount! - Plus, exclusive Double Discount days!
• MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech, and more!
• Holiday – 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers.
• Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.
• Wagestream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!
• Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works!
• 24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and more!
• Healthcare Cash Plan – To support your everyday healthcare costs.
• And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme, and optional charity giving.

Become a Retail Sales Assistant

As a Retail Sales Assistant at The Works, this is more than just a job; it's a mission to inspire people to read, learn, create, and play! You’ll be the heartbeat of our store by greeting customers warmly and helping them leave excited to explore their imaginations. Your passion and enthusiasm will be contagious, motivating our customers to return for more inspiration and products that meet their creative needs. Some colleagues are even BookTok influencers or Instagram creatives, crafting shorts or stories with our products — that's super cool with us!

Our Culture

The Works is an awesome place to work! Our atmosphere is supportive, friendly, and inclusive. A second home-from-home where you can be your best and authentic self. Our environment is lively and energetic, yet we share must-watch TV recommendations and favorite page-turners. Even superheroes need downtime to fuel their imaginations! We are one team. You won’t find anyone too proud to roll up their sleeves here, with all hands on deck to inspire our customers and support each other.

Skills / Behaviours That Will Set You Apart

• Genuine and authentic: Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations!
• Resilient champion: You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero!
• Stock magician: You tackle sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they've got nothing on you!

Keyholder Responsibilities

If you’re over 18, you’ll join as a keyholder. Our Retail Sales Assistants support our Store Management team to keep the stores running smoothly by opening, closing, and running the store when needed (holidays, days off, sickness). We’ll train you for this, and you’ll receive additional pay when holding keys.

*Under 18?

That’s okay. If you're under 18, you won’t be able to do keyholding duties yet, but once you turn 18, we’ll set you up for training so you can earn the keyholding pay enhancement.

Our Purpose

To inspire reading, learning, creativity, and play — making lives more fulfilled.

Our Values

We are Crafty | We are Caring | We are Can-do

We Listen. We Care

Each year, we conduct an anonymous colleague engagement survey to hear your feedback and suggestions, helping us make The Works the best place you’ve ever worked! You’ll have opportunities to influence our direction.

Promoting Diversity, Inclusion, and Applying Reasonable Adjustments

We’re proud of our inclusive culture where everyone can be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers, and members of the LGBTQ+ community. We support flexible working and reasonable adjustments for interviews — just let us know in your application!