Retail Sales Advisor - Part Time

Arco Ltd; Glasgow; On-site; Part time

Job summary

A leading safety expert in the UK is seeking a part-time Retail Sales Advisor for their Glasgow store. The role involves providing excellent customer service, promoting products, and ensuring a tidy shopping environment. Flexible hours are required, with a pay rate of £12.60 per hour plus bonuses and various employee benefits.

Benefits

£12.60 p/h plus up to 10% annual bonus

32 days holiday inclusive of bank holidays

2 fully paid Community Volunteering days

Excellent pension and Life Assurance scheme

High street retailer discounts via MyArco Perks

Free, 24-hour access to Employee Assistance Programme

Access to Learning Management System

Long-term service awards

Qualifications

• Experience working face-to-face with customers, preferably in retail.
• Understanding of great customer experience.

Responsibilities

• Delivering outstanding levels of customer service.
• Interacting with customers to promote products and services.
• Processing customer transactions using bespoke IT software.

Skills

Customer Service

IT Skills

Job description

About The Role

Are you looking for an exciting opportunity, working within a unique retail environment for a market leader? Arco has a fantastic opportunity for a part-time Retail Sales Advisor to join the team, working from our store in Glasgow for 20 hours a week, on the following pattern:

• Wednesday: 13:00 to 17:00
• Thursday and Friday: full days, 08:00 to 17:00

There will be times when additional hours are available on top of your core hours, so we are looking for someone flexible in their approach to working additional hours.

Don’t worry if you don’t know much about the health and safety industry or personal protective equipment (PPE), as we’ll teach you all there is to know, and provide you with a platform to learn, develop, and grow.

Key responsibilities include:

• Delivering outstanding levels of customer service
• Interacting with our customers, in store or on the phone, to promote our products and services
• Providing a great shopping environment for our customers, ensuring our stores are clean, tidy, and presentable— a store we can be really proud of
• Processing customer transactions and responding to customer inquiries using our bespoke IT software

On top of working for the UK’s leading integrated health and safety experts, you’ll also receive:

• £12.60 p/h plus up to 10% annual bonus
• 32 days holiday inclusive of bank holidays, plus the option to purchase up to 5 more days
• 2 fully paid Community Volunteering days (pro rata for part-time) every year
• An excellent pension and Life Assurance scheme
• A huge range of high street retailer discounts to help with the cost of living via MyArco Perks
• Free, 24-hour access to our Employee Assistance Programme
• Access to our Learning Management System to support your personal and career development
• Long-term service awards – we’re proud to have employees who have worked for us for 40 years

About you

• Experience of working face-to-face with customers, preferably in a retail environment
• An understanding of what makes a great customer experience
• Strong IT skills, and the ability to learn new software
• Full UK driving license would be beneficial but is not essential

About Us

With a 140-year legacy, Arco is recognized as the UK's leading safety experts. As the only integrated safety products and services business, our size, scale, and reputation in the sector are why we have such an impressive portfolio of accounts and customers. We're the expert safety partner with a unique mix of specialist expertise and practical industry knowledge.