Retail Sales Advisor, Belfast Store FTC

LFC Foundation; Belfast City District; On-site; GBP 3,700 - 4,900; Part time

Job summary

LFC Foundation in Belfast is seeking a friendly Retail Sales Advisor for a 2-month fixed-term contract at our Belfast Store. You will handle customer sales and refunds, process payments, and contribute to an engaging in-store experience.

The role requires recent retail and customer service experience, numeracy and literacy skills, and a willingness to work flexible hours. You will join a team dedicated to delivering excellent service and representing the LFC family.

Qualifications

• Recent retail store and customer service experience in a customer-facing role.
• Excellent numeracy and literacy skills.
• Strong interpersonal and communication skills.

Responsibilities

• Deal with customer sales and refunds with focus on customer care.
• Till work including cash and card payments.
• Build product knowledge to advise on product selection.
• Drive AVS, UPC and conversion through upselling and add-on sales.
• Merchandising and display responsibilities.
• Support in receiving and storing deliveries.

Skills

Retail experience

Customer service

Cash handling

Team player

Education

Customer service qualification

Tools

POS

Job description

About The Role

We have an exciting opportunity for an enthusiastic individual to join our Liverpool FC team as Retail Sales Advisor at our Belfast Store on a 2 month fixed term contract.

We’re looking for passionate, customer-focused individuals who love working as part of a team. In this role, you’ll be at the heart of our in‑store experience, ensuring every visitor enjoys the highest possible standard of service and leaves feeling part of the LFC family.

What will you be doing?

• Dealing with customer sales and refunds, ensuring a focus on customer care and the customer experience.
• Till work including processing cash and card payments.
• Gaining and building upon Product knowledge to provide advice and guidance on product selection to customers.
• Basic Sales Management through driving the AVS, UPT and Conversion by offering add on sales and upselling.
• Merchandising/display.
• Stock shrinkage and cash flow controls.
• Supporting in receiving and storing the delivery of large amounts of stock.

Who are we looking for?

To be successful, you must have recent retail store and customer service experience in a customer facing role and can demonstrate this important skill set, with excellent numeracy and literacy skills. Having strong interpersonal and communication skills, you will be confident in delivering excellent customer service and working as part of a team. A retail and/or customer service qualifications would be advantageous. You will be able to work flexible hours.

Why should you apply?

This position is offering a fixed term contract for a period of 2 months working 8 hours per week Your main base will be our Belfast Store.

At Liverpool Football Club, we have an unwavering commitment to equality, diversity and inclusion and are always looking to making a positive difference in the communities that we operate within. We are proud of our achievements in this area; maintaining the Premier League Equality Standard Advanced Level, becoming a founding signatory of the Football Association’s Football Leadership Diversity Code and being recognised as a leader in this important area on and off the pitch. We take our responsibilities in this area seriously and through the work being done across the club, we are committed to increasing the diversity of our people and becoming an increasingly inclusive workplace for all. We are committed to hiring great people representative of diverse backgrounds, perspectives, and skills across our entire business. If you share your enthusiasm and passion for inclusivity, then we want to hear from you.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment.

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