Retail Sales Advisor

Poltronesofa; Ipswich; Presencial; GBP 23.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Holidays 33 days

Employee discounts

Pension

Life assurance

Death in service

Employee assistance

Descripción de la vacante

Poltronesofa is hiring a Retail Sales Advisor in Ipswich to join our store team. You will welcome customers, guide them to the perfect furniture piece, and handle orders and finance applications. The role offers uncapped commission on top of a competitive base salary and a structured bonus scheme.

In addition to a guaranteed monthly commission, colleagues enjoy 33 days holiday (incl. bank holidays), employee discounts, pension and life assurance, and access to wellbeing resources.

Formación

• Sales experience in a customer-facing environment.
• Excellent communication and people skills.
• Ability to work as part of a team with a positive attitude.

Responsabilidades

• Welcome customers and help them find the right furniture.
• Process orders and finance applications.
• Achieve personal sales targets and KPIs.
• Contribute to a 5-star customer experience.
• Keep showroom clean and presentable.
• Support a warm, safe store environment.

Conocimientos

Sales experience

Customer service

Team player

Flexibility

Communication

Descripción del empleo

Retail Sales Advisor

Department: Retail

Employment Type: Full Time

Location: Ipswich

Reporting To: Deputy Store Manager

Compensation: £22,628.76 - £26,507.98 / year

Description

What's the opportunity?

As part of the Retail team, you’ll be based within our store in Ipswich welcoming customers in and talking to them about our gorgeous furniture.

As a Retail Sales Advisor you can earn more as you sell more - our uncapped commission structure puts you in control of your income.

What does the role involve?

• Welcome customers into the store and support them in finding the perfect piece of furniture for their home
• Accurately complete customer orders and process finance applications
• Accountable for delivering personal sales and KPIs
• Work within the team to deliver a 5 star customer experience
• Make sure the showrooms look their best through general housekeeping, cleaning and moving furniture when it's needed
• Help to make sure our showrooms are warm, friendly, safe environments for everyone within them
• Continuously develop and maintain knowledge on all poltronesofà products and services
• Undertake, as required, other duties in keeping with the general nature of the role

What's in it for you?

• Basic salary between £22,628 - £26,507 with no cap on commission
• In this store, our Retail Sales Advisors earn on average £800 - £1200 per month on top of their basic salary
• Guaranteed commission of £400 per month in your first three months
• Competitions and incentives
• 33 days holidays including bank holidays
• Employee benefits platform - access to 100s of high street discounts and more - holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!
• Colleague Discount
• Career progression
• Enhanced Maternity, Paternity and Adoption Leave
• Access to our dedicated Employee Assistance Programme - to give you free access to advice and information on a range of topics
• Virtual GP - Access to a GP service 24/7
• Salary finance scheme
• Pension Scheme
• Death in Service
• Life assurance

Who are we looking for?

The most important thing for us is that you’re the right fit for our team. And if you’ve got a knack for making customers smile, can work confidently within a team environment and have buckets of energy and motivation, then we think you’d be perfect. While sales experience can sometimes be an advantage, it's not a game-changer - personality and the ability to learn new skills is just as important!

We’re looking for the following qualities

• Sales driven with a passion for driving a 5 star customer experience
• Experience within a customer facing role
• A real people person - the ability to build strong relationships with our customers and colleagues
• A team player
• Flexibility to work shift patterns
• Strong work ethic, resilient, self-starter and a can do attitude