Retail Performance & Operations Leader

Monsoon; Greater London; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

23 days holiday

Generous staff discount

Pension scheme

Flexible working approach

Life assurance

Interest-free season ticket loans

Job summary

Monsoon is seeking a Retail Operations and Performance Manager in Greater London. This role will oversee performance reporting and lead initiatives to enhance operational excellence across our stores. The ideal candidate will possess strong communication and managerial skills, with experience in retail operations.

In return, we offer a competitive salary, generous staff discounts, and a flexible working approach. Join us in creating a diverse and inclusive workforce where your unique contributions will thrive.

Qualifications

• Excellent communication skills at all levels.
• Ability to work to strict deadlines with attention to detail.
• Strong organisational and managerial skills.
• Experience in multi-site retail operations.

Responsibilities

• Own performance reporting and analysis to identify trends.
• Lead initiatives to improve store processes.
• Oversee stock loss reduction strategies.
• Lead change implementations across the stores.
• Conduct regular store visits for operational assessment.

Skills

Communication skills

Organisational skills

Managerial skills

Microsoft Excel proficiency

Retail operations experience

Attention to detail

Problem-solving

Commercial awareness

Tools

Microsoft Word

Microsoft Outlook

Job description

Monsoon is seeking a Retail Operations and Performance Manager in Greater London. This role will oversee performance reporting and lead initiatives to enhance operational excellence across our stores. The ideal candidate will possess strong communication and managerial skills, with experience in retail operations.

In return, we offer a competitive salary, generous staff discounts, and a flexible working approach. Join us in creating a diverse and inclusive workforce where your unique contributions will thrive.