Retail Optical Assistant

Vision Express; Haslemere; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

£350 towards frames or designer sunglasses

33 days holiday with buy/sell options

Family & friends discounts

Employee wellbeing support

Opportunities with OneSight Foundation

Job summary

Vision Express in Haslemere is seeking a Retail Optical Assistant to provide exceptional customer service and product advice in a vibrant retail environment. You will engage with customers, adjust frames, assist with fittings, and support eye tests with modern optical technology.

The ideal candidate is passionate about eyewear, has strong communication skills, and thrives in a team setting. Enjoy benefits like 33 days holiday, family discounts, and opportunities for bonuses.

Qualifications

• Confident engaging with customers and recommending products.
• Passionate about eyewear and style.
• Strong communicator who listens and understands customer needs.

Responsibilities

• Deliver confident, personalised customer service and product advice.
• Learn to adjust frames and assist with fittings.
• Support pre‑screening eye tests using the latest optical technology.

Skills

Customer engagement

Product recommendation

Digital tool proficiency

Team collaboration

Communication

Job description

Retail Optical Assistant – Vision Express

Where customer service meets premium eyewear and med-tech innovation.

Are you looking for a retail role in eye care where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray‑Ban, Meta, Oakley, Prada & Nuance.

What You’ll Do

• Deliver confident, personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre‑screening eye tests using the latest optical technology.
• Keep the store running smoothly with administrative and support tasks.

What You’ll Get

• £350 towards frames or designer sunglasses, with unlimited spend on lenses.
• 33 days holiday with buy/sell options.
• Family & friends discounts + free eye tests.
• Employee wellbeing support.
• Opportunities to support global vision through the OneSight Foundation.

Earn More at Vision Express

Earn monthly bonuses on top of your salary. Full‑time Optical Assistants meeting targets can earn £85–£520/month bonus — with uncapped potential for high performers.

What We’re Looking For

• Confident engaging with customers and recommending products.
• Passionate about eyewear, style, and comfortable with digital tools.
• Positive team player with a can‑do attitude.
• Strong communicator who listens and understands customer needs.

Why Vision Express?

With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing med‑tech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.

Ready to start your career in optical retail? Apply now and see your future clearly.