Retail Optical Assistant

Vision Express; Nottingham; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

£350 towards frames or designer sunglasses

33 days holiday with buy/sell options

Family & friends discounts

Free eye tests

Employee well-being support

Job summary

Vision Express is seeking a Retail Optical Assistant in Nottingham to deliver exceptional customer service and assist with eyewear fittings. You will work with leading brands and have opportunities for professional growth within a supportive team.

In addition to a competitive salary, you will earn monthly bonuses based on performance and receive benefits such as discounts and well-being support. Join Vision Express and embark on a rewarding career in optical retail.

Qualifications

• Confident engaging with customers and recommending products.
• Passionate about eyewear, style, and comfortable with digital tools.
• Positive team player with a can-do attitude.

Responsibilities

• Deliver confident, personalised customer service.
• Assist with fittings and minor repairs.
• Support pre-screening eye tests using the latest optical technology.

Skills

Customer service

Product recommendation

Communication

Digital tool proficiency

Job description

Retail Optical Assistant – Vision Express

Where customer service meets premium eyewear and med‑tech innovation. Are you looking for a retail role in eye care where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray‑Ban, Meta, Oakley, Prada & Nuance.

What You’ll Do

• Deliver confident, personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre‑screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

What You’ll Get

• £350 towards frames or designer sunglasses, with unlimited spend on lenses
• 33 days holiday with buy/sell options
• Family & friends discounts + free eye tests
• Employee well‑being support
• Opportunities to support global vision through the OneSight Foundation

Earn More at Vision Express

Earn monthly bonuses on top of your salary. Full‑time Optical Assistants meeting targets can earn £85–£520/month bonus, with uncapped potential for high performers. Your performance matters — and it pays off.

What We’re Looking For

• Confident engaging with customers and recommending products
• Passionate about eyewear, style, and comfortable with digital tools
• Positive team player with a can‑do attitude
• Strong communicator who listens and understands customer needs

Why Vision Express?

With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing med‑tech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.

Ready to start your career in optical retail? Apply now and see your future clearly.