Retail Optical Assistant

Vision Express; Colchester; Hybride; GBP 19 000 - 27 000; Plein temps

Avantages offerts par ce poste

Frames allowance

Holidays

Discounts

Free eye tests

Wellbeing support

OneSight Foundation

Résumé du poste

Vision Express is seeking a Retail Optical Assistant to join our premium eyewear team. You will deliver confident personalised customer service and product advice, helping customers choose frames and lenses.

You’ll learn frame adjustments, fittings, minor repairs and support pre-screening eye tests using the latest optical tech, while keeping store operations smooth with admin tasks.

Qualifications

• Confident, customer-facing with eyewear knowledge and sales flair.
• Ability to use digital tools and basic electronics used in-store tech.
• Team player with a proactive, helpful attitude.

Responsabilités

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Connaissances

Customer service

Frame fitting

Digital tools

Communication

Outils

Optical equipment

Description du poste

Retail Optical Assistant – Vision Express

Where customer service meets premium eyewear and med-tech innovation.

Are you looking for a retail role in eye care where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.

What You’ll Do

• Deliver confident personalised customer service and product advice


• Learn to adjust frames, assist with fittings, and carry out minor repairs


• Support pre-screening eye tests using the latest optical technology


• Keep the store running smoothly with admin and support tasks

What You’ll Get

• £350 towards frames or designer sunglasses, with unlimited spend on lenses.


• 33 days holiday with buy/sell options


• Family & friends discounts + free eye tests


• Employee wellbeing support


• Opportunities to support global vision through the OneSight Foundation

Earn More at Vision Express

Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £85–£520/month bonus — with uncapped potential for high performers. Your performance matters — and it pays off.

What We’re Looking For

• Confident engaging with customers and recommending products


• Passionate about eyewear, style, and comfortable with digital tools


• Positive team player with a can-do attitude


• Strong communicator who listens and understands customer needs

Why Vision Express?

With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing med-tech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.