Retail Optical Assistant

Vision Express; Stratford-upon-Avon; Presencial; GBP 20.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Frame allowance

Lenses unlimited

33 days holiday

Family & friends discounts

Free eye tests

Wellbeing support

OneSight Foundation support

Descripción de la vacante

Vision Express (UK) Limited is seeking a Retail Optical Assistant to join our store. You will deliver personalised customer service, advise on products, and help customers choose eyewear that fits their style and needs.

You will learn frame adjustments, assist with fittings, and support pre-screening eye tests using the latest optical technology, while keeping store operations smooth and efficient.

Formación

• Confident, engaging with customers and recommending products.
• Passionate about eyewear, style, and comfortable with digital tools.
• Positive team player with a can-do attitude.
• Strong communicator who listens and understands customer needs.

Responsabilidades

• Provide confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre-screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Conocimientos

Customer service

Product advice

Frame adjustments

Retail operations

Eye care tech

Herramientas

Digital tools

Descripción del empleo

Retail Optical Assistant – Vision Express
Where customer service meets premium eyewear and med-tech innovation.

Are you looking for a retail role in eye care where you can grow, learn, and make a difference?

Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.

What You’ll Do

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

What You’ll Get

• £350 towards frames or designer sunglasses, with unlimited spend on lenses.
• 33 days holiday with buy/sell options
• Family & friends discounts + free eye tests
• Employee wellbeing support
• Opportunities to support global vision through the OneSight Foundation

Earn More at Vision Express

Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £85–£520/month bonus — with uncapped potential for high performers. Your performance matters — and it pays off.

What We’re Looking For

• Confident engaging with customers and recommending products
• Passionate about eyewear, style, and comfortable with digital tools
• Positive team player with a can-do attitude
• Strong communicator who listens and understands customer needs

Why Vision Express?

With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing med-tech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.