Retail Optical Assistant

Vision Express; Manchester; Sur place; GBP 21 000 - 27 000; Plein temps

Avantages offerts par ce poste

Frame allowance

Holiday allowance

Discounts & tests

Wellbeing support

OneSight Foundation

Bonus potential

Résumé du poste

Vision Express, part of the EssilorLuxottica group, is hiring a Retail Optical Assistant in Manchester to deliver confident customer service, advice on eyewear, and assist with fittings using the latest optical tech.

You'll contribute to pre-screening eye tests, keep store operations smooth, and benefit from a frame allowance, generous holiday, discounts, wellbeing support, and a pathway to growth within a global vision company.

Qualifications

• Confidently interact with customers and recommend products.
• Passion for eyewear and fashion, with comfort using digital tools.
• Strong communicator who listens and understands customer needs.

Responsabilités

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

Connaissances

Customer service

Product advice

Eyewear passion

Team player

Communication

Outils

POS systems

Digital tools

Description du poste

Retail Optical Assistant – Vision Express
Where customer service meets premium eyewear and med-tech innovation.

Are you looking for a retail role in eye care where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.

What You’ll Do

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

What You’ll Get

• £350 towards frames or designer sunglasses, with unlimited spend on lenses.
• 33 days holiday with buy/sell options
• Family & friends discounts + free eye tests
• Employee wellbeing support
• Opportunities to support global vision through the OneSight Foundation

Earn More at Vision Express

Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £85–£520/month bonus — with uncapped potential for high performers. Your performance matters — and it pays off.

What We’re Looking For

• Confident engaging with customers and recommending products
• Passionate about eyewear, style, and comfortable with digital tools
• Positive team player with a can-do attitude
• Strong communicator who listens and understands customer needs

Why Vision Express?

With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing med-tech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.