Retail Operations Specialist

ALO; Greater London; On-site; GBP 15,000 - 18,000; Part time

Job summary

ALO is seeking an Operations Associate to join our store team in a part-time capacity. You will drive profitability and efficiency by supporting inventory, receiving, replenishment, and visual standards on the sales floor.

The role requires high energy, customer-focused service and collaboration with the Operations & Visual Manager and the General Manager. UK work rights are required, with shifts including mornings, evenings, and weekends.

Qualifications

• Preferred prior work experience in a client-centric, sales & operational environment.
• Passion for customer service and delivering exceptional experiences.
• High energy, upbeat and enthusiastic with the ability to integrate fun and work.
• Self-motivated with a desire to achieve results and excel individually, and as a team.
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships.
• Aligns with and embodies ALO's Guiding Principles.

Responsibilities

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink.
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to elevate process or system gaps.
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management.
• Maintain and champion strong visual standards for the sales floor.
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized.
• Support a safe work environment and efficient operation through strong stockroom standards and processes.

Skills

Customer service

Client-centric mindset

Teamwork

Self-motivated

Empathy & integrity

Guiding Principles

UK work rights

Job description

ALO is seeking an Operations Associate to join our store team in a part-time capacity. You will drive profitability and efficiency by supporting inventory, receiving, replenishment, and visual standards on the sales floor.

The role requires high energy, customer-focused service and collaboration with the Operations & Visual Manager and the General Manager. UK work rights are required, with shifts including mornings, evenings, and weekends.