Retail Operations Associate — Inventory & Customer Experience

ALO; Greater London; On-site; GBP 24,000 - 32,000; Full time

Job summary

ALO is seeking an Operations Associate to help drive profitability and efficiency in our store team. The role collaborates with the Operations & Visual Manager and Operations Lead to execute inventory control, replenishment, and visual standards while supporting safe, high-energy store operations.

Successful candidates will bring client-focused service, enthusiasm, and a collaborative mindset. Part-time/flex scheduling is typical, with shifts including mornings, evenings, and weekends during

Qualifications

• Preferred prior work experience in a client-centric, sales & operational environment.
• Passion for customer service and delivering exceptional experiences.
• High energy, upbeat and enthusiastic with the ability to integrate fun and work.
• Self-motivated with a desire to achieve results and excel individually, and as a team.
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships Aligns with and embodies ALO's Guiding Principles.
• Proof of right to live and work in the UK.

Responsibilities

• Execute inventory management processes to maximize inventory accuracy and reduce shrink.
• Investigate and root cause inventory accuracy issues with GM to address gaps.
• Support shipment, receiving, processing, reverse transfers, floor replenishment, and inventory control.
• Maintain and champion strong visual standards for the sales floor.
• Collaborate with reporting, budgets, expenses, inventory control, vendors, technology, and facilities.

Skills

Client-centric

Customer service

Retail operations

Team player

Empathy & integrity

Right to work in UK

Job description

ALO is seeking an Operations Associate to help drive profitability and efficiency in our store team. The role collaborates with the Operations & Visual Manager and Operations Lead to execute inventory control, replenishment, and visual standards while supporting safe, high-energy store operations.

Successful candidates will bring client-focused service, enthusiasm, and a collaborative mindset. Part-time/flex scheduling is typical, with shifts including mornings, evenings, and weekends during