Retail Operations Assistant

ST CATHERINE'S HOSPICE LIMITED; Crawley; On-site; GBP 16,000 - 17,000; Part time

Benefits offered by this job

Generous annual leave

Pension scheme

Life Assurance

Job summary

St Catherine’s Hospice is hiring for a permanent, part-time Trading Team member. The role is 24 hours per week, based at Crawley Superstore, with travel to all 12 charity shop locations across Sussex and Surrey to uphold excellent customer service and shop standards.

You will engage with customers, handle a varied workload, and support the team in delivering exceptional service across our network.

Qualifications

• Are you an enthusiastic, motivated individual who enjoys a varied workload?
• We are seeking a committed individual to join our Trading team, to maintain high standards of customer service across St Catherine's Hospice charity shops.

Responsibilities

• Maintain high standards of customer service across St Catherine's Hospice charity shops.

Skills

Customer service

Interpersonal skills

Team player

Job description

£15,862.84 - £16,512.43 per annum for 24 hours per week (depending on experience)
Interviews will be held on Thursday 8 October, please ensure you are available on this date

About Us:

St Catherine’s Hospice is a respected local charity providing specialist hospice care alongside statutory service partners (GPs, District nursing etc) across West Sussex and East Surrey.

We provide care in communities across Surrey and Sussex which are richly diverse and we want to reflect that in everything we do. We celebrate and support difference and welcome applications from all backgrounds. If you believe in the importance of what we do, share our values and want to be a part of an outstanding team building something important, we’d love to hear from you.

The Role:

This post is offered on a permanent, part time basis, working 24 hours per week.

Please note the base for this role is Crawley Superstore, however there is a requirement to travel to all 12 of our charity shops locations across Sussex and Surrey.

Our Shop Locations:

• Billingshurst, Crawley, Caterham, Dorking, East Grinstead, Hassocks, Haywards Heath, Horley, Horsham, Oxted, Redhill, Reigate

About You:

Are you an enthusiastic, motivated individual who enjoys a varied workload? Do you bring strong interpersonal skills and a hands on attitude to your work?

We are seeking a committed individual to join our Trading team, to maintain high standards of customer service across St Catherine's Hospice charity shops.

Employees at St Catherine’s Hospice can enjoy a variety of benefits including

• Generous annual leave starting at 25 days, rising to 30 days with length of service, plus Bank Holidays, and an opportunity to buy / sell annual leave days. Plus we offer a day off for volunteering & moving house.


• Generous Pension scheme with up to 9% employer contributions or honour of NHS pension.


• Life Assurance Scheme, Counselling Offering, and a range of discounts.


• Enhanced maternity and adoption pay.

We want our recruitment process to be accessible to everyone and we are proud to be a Disability Confident Level 3 Leader, committed to creating an inclusive, supportive workplace.

Terms & Conditions:

• This role is subject to aEnhancedDBS check. By applying you are confirming you have read the Enhanced Check Privacy Policy for applicants https://www.gov.uk/government/publications/dbs-privacy-policies and understand how DBS will process my personal data and the options available to me for submitting an application.


• Please ensure you have read our employee and recruitment privacy statement prior to applying for this role.


• Must be authorised to work in the United Kingdom, please note we are unable to offer visa sponsorships.


• Please note a requirement of all roles at St Catherine’s is to complete mandatory E-learning training and remain compliant with this throughout your employment.


• We understand that Artificial Intelligence (AI) may be used to support some applications, whilst we do not discourage this, please ensure any documentation and applications submitted accurately and truthfully reflect your own experience and suitability for this role.


• Please note we operate an internal recruitment function and are not engaging agencies at this time.

We are located in Grace Holland Avenue, Pease Pottage, Crawley, West Sussex RH11 9SL. You can access the Hospice by car, bus, bike or walking, with full transport details on our website.

If you require any additional information or would like to discuss this role further, please email [e-mail] or give us a call on 01293 447353.