Store Assistant Manager - Chislehurst

St Christopher's Hospice; United Kingdom; Remote; GBP 13,000 - 18,000; Part time

Job summary

St Christopher’s Hospice in Chislehurst is seeking a Store Assistant Manager to join the trading team on a permanent part-time basis. This 21-hour-per-week role operates on a 7-day rota and reports to the Store Manager, stepping in when they are away.

You will oversee the stock journey—from donations to pricing and displaying items to making sales—and supervise a team of volunteers, delivering friendly customer service in a busy store.

Qualifications

• Proven experience in a busy, hands-on environment delivering tasks at pace.
• Experience in a customer-facing role with high service standards.
• Retail experience is desirable but not essential.
• Management or supervisory experience would be advantageous.
• Ability to lead and supervise volunteers; strong people skills.
• Able to problem solve and work under pressure; self-motivated.

Responsibilities

• Open and close the store when required and lead in the Store Manager's absence.
• Oversee stock journey: sorting, pricing, displaying donations, and sales.
• Manage a team of volunteers and create a welcoming environment.
• Ensure high standards of customer service and loss prevention.

Skills

People management

Customer service

Retail operations

Team leadership

Problem solving

Job description

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Department: Retail Salary: £26,229 per annum FTE (£15,300 pro-rata) Type: Permanent - Part Time Hours: 21 hours per week based on a 7-day rota (Monday - Sunday) Location: Chislehurst Closing date: 27 September 2026

Do you have a passion for quality retailing, being part of your local community, and want to be a part of the sustainable fashion movement?

If this sounds like you, come and join the trading team at St Christopher’s where you will be working in one of our 20+ high street stores across South East London.

• Job Title:StoreAssistant Manager
• Employment Terms:Permanent, 21 hours per week, Monday – Sunday based on a 7-day rota.

You’ll be reporting into the Store Manager and taking on tasks allocated by them when you’re working together, or you’ll be taking on leadership duties in their absence and running the store. This includes opening and closing responsibilities.

You’ll be overseeing all areas of our stock journey, from sorting, pricing, and displaying donations to making a sale. Expect a varied role where no two days are the same and you see items you’ve never seen before every day.

This is a management position and includes supervising a team of team of extraordinary volunteers. They are all critical to success and it’ll be your job to create a welcoming environment for everyone while still getting the job done.

Who are we Looking For?

• You’ll have good experience in a busy, hands-on environment where you are used to getting things done at pace
• You’ll have experience in a customer facing environment where you’ve delivered great customer service throughout your working day
• Retail experience is desirable but not essential
• Management or supervisory experience would be advantageous
• You’ll have great people skills and the ability to lead and supervise a group of superstar volunteers
• You should have the ability to problem solve and work under pressure while being self-motivated and driven

Who are we?

We are proud to offer world class palliative and end of life care to everyone who needs it, whenever or wherever that may be. We are also here for the people closest to you, as we often say, we’re more than just a hospice. We are proud of our community programmes that offer practical, emotional and spiritual support to over 7,500 people in the local area, most of whom we will help to continue living at home.

Being part of the Trading arm of the Hospice means raising vital funds to support this mission.

St Christopher’s is committed to equality, diversity and inclusion. We welcome applications from all backgrounds and identities and actively encourage applications from candidates from underrepresented groups. Reasonable adjustments are available at any stage of the recruitment process.

For any queries, please contact our recruitment line on 0208 768 4680

• Ensure our recruitment process is inclusive and accessible
• Communicate and promote vacancies
• Offer an interview to disabled people
• Anticipate and provide reasonable adjustments as required
• Support any existing employee who acquires a disability or long term health condition, enabling them to stay in work
• At least one activity that will make a difference for disabled people

In the event we receive a high amount of applications, we reserve the right to close the job earlier than the initial closing date.