Retail Operations Administrator

Primark; Reading; Hybrid; GBP 30,000 - 37,000; Full time

Job summary

Primark in Reading is seeking a Retail Operations Administrator to join our UK office on a hybrid basis. Reporting to the Retail Operations Manager, you will support the success of our 187 stores by coordinating administrative tasks, communications and data processes across the network.

The role requires strong Microsoft Office skills, the ability to work independently at pace and meticulous attention to detail in a fast-paced retail environment.

Qualifications

• Previous experience as an Administrator.
• Proven ability to work independently at pace.
• Strong Microsoft Office skills and high attention to detail.
• Experience in a fast-paced retail environment is desirable.

Responsibilities

• Maintain and update local procedures and ensure compliance with group processes under the Retail Operations Manager.
• Create and distribute Retail communications to the store network via the communications app.
• Maintain Retail Calendar and Activity Planner for the GB market; prepare for leadership review meetings.
• Provide ad hoc operational support in cost management, vendor coordination, and reporting.
• Maintain store hierarchy and data structures for accurate reporting across systems.
• Gather data for in-market projects from store submissions and other sources.
• Coordinate and schedule stocktakes for stores in your region with the vendor.
• Provide administrative support to country leaders, including calendar and travel management.
• Coordinate store supplier queries and assist with services rendered or requested.
• Offer information to the Group Retail Operations function to understand market activities and best practices.

Skills

Microsoft Office

Independent work

Attention to detail

Fast-paced environment

Tools

Microsoft Office

Job description

Location: Primark House, Reading. RG1 1TZ – hybrid working.

Salary: £33,189 with 27days holiday (excluding bank holidays) & pension

Contract: Full-Time Permanent

An excellent opportunity has arisen for a Retail Operations Administrator to join the team here at Primark. Reporting into the Retail Operations Manager, the role will be based in our UK office in Reading working as part of a small but mighty team supporting in the success of our 187 stores.

Because the opportunities are endless

Here at Primark, we love to do things our way. We help our customers keep up with high fashion at affordable prices. We do everything with passion, high standards and care around here. And if that sounds like you – join us as a Retail Operations Administrator.

What You’ll Do

You’ll be key in supporting the Retail function, ensuring the relevant administrative and information collation tasks are completed to ensure the appropriate service level and support is delivered to our retail teams across the country.

The role will be busy, fast paced and fun. Some of the key duties are articulated below.

• Maintain and update local procedures and identifying variances from Group processes supported and directed by the Retail Operations Manager.
• Create and distribute Retail communications to the retail store network via the retail communications app ensuring stores are up to date with no incomplete critical tasks.
• Maintain the Retail Calendar and Retail Activity Planner for the GB market. Supporting the Retail Operations Manager in preparation for activity review meetings with the leadership team in market.
• Provide adhoc operational support in the areas of cost management, vendor coordination, colleague communications, crisis management or reporting
• Maintain the store hierarchy and structure charts of the store network for data purposes ensuring accuracy which results in accurate data flowing through the various reporting systems.
• Assist with gathering data as required through store submission or other sources for various projects undertaken in-market.
• Coordinate and book Stocktakes for stores in your region and facilitate, the preparation and execution of those stocktakes with the vendor.
• Provide administrative support to the country leaders, as required, including calendar management, travel arrangements and meeting coordination.
• Coordinate and manage directly, where possible, any queries raised by suppliers relating to services rendered or requested.
• Provide information, as required, to the Group Retail Operations function to help understand the activities in your market and contribute to best practice internationally.
• Contribute to the overall retail objectives and gain enhanced knowledge of Retail Operations activities, procedures, and training content through the Intranet and DLP.

What You’ll Bring

Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:

• Previous experience as an Administrator
• A proven ability to work independently at pace
• Well versed in Microsoft office programmes with a high attention to detail.
• Exposure to a fast-paced environment.

If you’re proactive, determined, and passionate, this is the place for you.

Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.