Retail Media Manager

Frasers Group; London; On-site; GBP 45,000 - 65,000; Full time

Job summary

Frasers Group is seeking a Retail Media Manager to lead the development of their innovative retail media proposition. This role requires strong client servicing experience and the ability to navigate both e-commerce and traditional media channels. Join a dynamic team focused on elevating the retail experience through digital innovation and strategic media solutions.

Benefits

Reward and recognition programs

Frasers Festival event

CEO sessions for employee engagement

Frasers Fit gym membership discounts

Qualifications

• Strong experience in client servicing, understanding instore and digital media.
• Hands-on experience with retail media platforms preferred.
• Ability to manage cross-functional projects.

Responsibilities

• Support the advancement of retail media capabilities across the business.
• Develop the vision and ongoing strategy of the retail media solution.
• Collaborate with internal stakeholders and tech partners for platform development.

Skills

Client Servicing

E-commerce

Problem-solving

Communication

Analytical skills

Job description

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At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.

Why join us?

Our vision – we are building the worlds most admired and compelling brand ecosystem

Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences

At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:

• Think without limits - Think fast, think fearlessly, and take the team with you

• Own it and back yourself - Own the basics, own your role and own the results

• Be relevant - Relevant to our people, our partners and the planet

Are you ready to join the Fearless?

At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.

Why join us?

Our vision – we are building the worlds most admired and compelling brand ecosystem

Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences

At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:

• Think without limits - Think fast, think fearlessly, and take the team with you

• Own it and back yourself - Own the basics, own your role and own the results

• Be relevant - Relevant to our people, our partners and the planet

Are you ready to join the Fearless?

Job Description

As a Retail Media Manager, you will play a key role in the development, activation and measurement of the groups new – industry leading - retail media proposition - Elevate.

• Support the advancement of capabilities and understanding of the evolving Retail Media landscape across the business.
  
  

• You will be a key stakeholder in developing the vision, strategy and on-going strategy of our retail media solution.
  
  

• Work with key internal stakeholders in helping develop key Client presentations; bringing to life our Elevate media offering in a relevant and tailored way
  
  

• You will work closely with our tech partner to develop the technical capabilities of our platform to build towards a best in market proposition.
  
  

• Work closely with the tech teams on the project management of new onsite and offsite solutions.
  
  

• Stay close to new technologies that could enhance our proposition.
  
  

• Work closely with our brand marketing teams to present our retail media proposition to our brand partners across the group.
  
  

• Work to develop the reporting framework to play back to our brand partners who utilise the platform to provide comprehensive data that encourages repeat usage.
  
  

• Regularly review the performance of our retail media to ensure we are working towards agreed revenue KPI’s.
  
  
  
  

Qualifications

• Strong Client Servicing experience / expertise
  
  

• Excellent understanding and experience of working across key instore, ecommerce and digital media channels
  
  

• Proven ability to manage cross-functional projects
  
  

• Hands-on experience with retail media platforms is preferred
  
  

• Strong analytical and problem-solving skills.
  
  

• Excellent verbal and written communication skills for internal collaboration and external presentations.
  
  

• Adaptability to work in a fast-evolving retail media landscape.
  
  

• Demonstrated ability to work with internal teams and external brand partners.
  
  

• Experience presenting to and influencing brand partners or clients.
  
  

• Awareness of emerging advertising technologies and platforms that enhance media propositions.
  
  

• Experience in monitoring and delivering against revenue KPIs.
  
  
  
  

Additional Information

Along with your benefits package we also offer a wide range of perks for our colleagues:



Reward, Recognition and Opportunities

Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant.

Fearless 1000 – By October 2025, we want our share price to hit £10. If that happens for 30 or more consecutive trading days, all colleagues across the business will receive a bonus! The top 1000 performers in the company will receive unprecedented bonuses, worth from £50,000 to £1million! Senior leaders across the business nominate these performers twice a year for embodying our core values and delivering exceptional performance*.

*subject to terms and conditions



Frasers Festival – An event like no other! Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe – hosting a MEGA brand village, guest speakers from the world's biggest brands, evening entertainment, the ultimate Frasers Fearless Fitness Challenge and much more.



CEO Sessions – Once a quarter we offer 20 employees the opportunity to attend our “CEO Sessions” ran by our CEO and leadership team. Employees have the chance to connect, network and submit questions around specific topics such as our Sports or Luxury business.



Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.

Employee Welfare



Frasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.



Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.



What’s next?

Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing

• Industries

  Retail

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