Retail Manager

Dick Lovett

Tewkesbury

On-site

GBP 42,000 - 60,000

Full time

14 days+

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Benefits offered by this job

Bonus scheme

Employee Car Ownership Scheme

Private Medical Insurance

Health cash plan - Claim back medical

Rewards platform - Gym & high street

25 Days Holiday (plus Bank Holidays)

Contributory Pension Scheme

Regular Pay Reviews

Life Assurance

Servicing, Parts and Accessories Discs

Employee Assistance Programme

Staff Referral Scheme

Learning and Development

Enhanced Family Leave

Volunteering Opportunities

Onsite Parking

Job summary

Porsche Centre Tewkesbury, part of Dick Lovett, seeks an exceptional Retail Manager to lead our high-performing sales team and deliver a premium customer experience. You will drive performance, coach the team, and ensure FCA compliance while growing insurance and finance opportunities.

As a proven automotive sales leader, you will inspire the team, manage key metrics, and collaborate with the General Sales Manager to maintain a referral-driven sales process in a fast-paced luxury retail

Qualifications

Proven track record in automotive sales.
Confident, effective communication with customers and colleagues.
Strong organisational abilities, meeting deadlines and targets.
Professional, assured approach handling customer enquiries.
Natural leader capable of motivating and elevating team performance.

Responsibilities

Lead on customer retention and incremental finance income, ensuring Sales Executives have every opportunity to maximise results.
Drive the sale of insurance products and value added packages in line with company KPIs.
Ensure the team operates in full FCA compliance at all times.
Work closely with the General Sales Manager to maintain a seamless, referral driven sales process.
Track, measure, and report performance accurately to Senior Management, maintaining clear and consistent data records.

Skills

Automotive sales

Leadership

Communication

Organisational skills

Customer service

Job description

About the Role

We're looking for an exceptional Retail Manager to join our high-performing sales team at Porsche Centre Tewkesbury. This is an exciting opportunity to drive performance, inspire a successful team, and deliver an outstanding customer experience in a premium retail environment.

We're seeking a proven automotive sales professional with outstanding leadership and communication skills, the ability to thrive in a fast-paced, target-driven environment, and the drive to consistently achieve exceptional results. Passionate about customer satisfaction and team development, you will play a pivotal role in maintaining Porsche's reputation for excellence while contributing to the continued success and growth of the Centre.

Job Opportunity

Lead on customer retention and incremental finance income, ensuring Sales Executives have every opportunity to maximise results.
Drive the sale of insurance products and value added packages in line with company KPIs.
Ensure the team operates in full FCA compliance at all times.
Work closely with the General Sales Manager to maintain a seamless, referral driven sales process.
Track, measure, and report performance accurately to Senior Management, maintaining clear and consistent data records.

Essential Skills

A proven track record of success in automotive sales.
Confident, effective communication skills with the ability to engage customers and colleagues at every level.
Strong organisational abilities, ensuring deadlines and targets are consistently met.
A professional, assured approach when handling customer enquiries.
A natural leader who can motivate, inspire, and elevate the performance of the wider team.

This is an FCA regulated position and is subject to Fit & Proper checks.

About Company

Accelerate your career with Dick Lovett

Dick Lovett has grown to become one of the South West's leading automotive retailers, representing a number of the motoring industry's biggest and most prestigious manufacturers. Come and grow with us.

DE&I

We all have a 'Personal Role in Delivering Excellence' at Dick Lovett

This does not just refer to our customers, this phrase is pivotal to our hiring process, onboarding, and how we look after our staff and treat each other at Dick Lovett. We are committed to providing a safe and respectful environment for all.

The company appreciates the advantages of being an equal opportunities employer and recognise the importance of having a diverse and inclusive team. When everyone feels that they are included and are appreciated for their performance, we will be able to deliver on our promise of customer satisfaction.

Benefits