Centre Principal

Dick Lovett

Tewkesbury

On-site

GBP 120,000 - 180,000

Full time

14 days+

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Benefits offered by this job

27 Days Holiday (plus Bank Holidays)

Employee Car Ownership Scheme

Bonus scheme

Private Medical Insurance

Health cash plan – Claim back medical

Job summary

Dick Lovett seeks a senior leader to take overall responsibility for Porsche Centre Tewkesbury. You will shape strategy, lead a high performing team and drive sustainable growth while upholding Porsche and Dick Lovett standards.

You will manage commercial performance, governance, customer experience and talent development across sales and aftersales in a premium automotive environment. In this pivotal role you will collaborate with the Porsche network in GB, maintain exceptional standards of

Qualifications

Significant experience as a Head of Business, Centre Principal or General Manager in premium/prestige automotive settings.
Proven track record delivering sustainable profitability, growth and operational excellence.
Strong leadership to inspire and develop high-performing teams.
Excellent stakeholder management and relationship-building capabilities.
Strategic thinking, sound judgment and commercial acumen.
Experience leading large, multi-functional teams in sales and aftersales.

Responsibilities

Develop and deliver the Centre's business strategy aligned with Group objectives.
Own P&L, drive performance across sales, aftersales, parts, finance and insurance.
Lead a high-performing management team and foster talent development.
Ensure a world-class customer experience for a luxury client base.
Maintain governance, compliance and build a strong brand reputation.

Skills

Centre leadership

Luxury retail

Profitability

Leadership

Strategic thinking

Stakeholder management

People development

Integrity and professionalism

Job description

About the Role

This is a rare opportunity to join a successful, family-owned business with an outstanding reputation, ambitious growth plans and a genuine commitment to its people.

As one of the UK's most respected automotive retailers and one of Porsche's longest-standing partners in the UK, Dick Lovett is seeking an exceptional senior leader to take overall responsibility for Porsche Centre Tewkesbury.

More than a Centre Principal role, this is an opportunity to influence both Centre and Group performance as part of a highly regarded senior leadership team. You will play a pivotal role in shaping the future success of the business, leading a high-performing team, delivering exceptional customer experiences and driving sustainable commercial growth, while upholding the values and standards that define Porsche and Dick Lovett.

Job Opportunity

Strategic Leadership

Develop and deliver the Centre's business strategy in line with Group objectives.
Create and implement annual business plans covering commercial performance, people development, customer experience and operational excellence.
Identify opportunities for sustainable growth while protecting and enhancing the Porsche brand.
Build strong relationships with Porsche Cars Great Britain and other key stakeholders.

Commercial Performance

Drive outstanding performance across every area of the Centre, delivering ambitious targets in new and Porsche Approved vehicle sales, aftersales, parts, finance and insurance, customer satisfaction and profitability.
Take full accountability for the Centre's financial performance, including P&L responsibility.
Monitor market trends, competitor activity and business performance to maximise opportunities and maintain a competitive advantage.
Drive operational excellence and efficiency while maintaining exceptional standards across all departments.

People & Culture

Inspire, develop and lead a high-performing management team.
Foster an environment where colleagues feel engaged, supported and empowered to achieve their full potential.
Champion talent development, succession planning and colleague retention.
Create a culture built on accountability, collaboration and continuous improvement.

Customer Experience

Ensure the delivery of a truly world-class customer experience across every aspect of the business.
Maintain exceptional levels of customer satisfaction, loyalty and advocacy.
Continually evolve the customer journey to meet the expectations of a luxury, high-net-worth client base.

Governance & Compliance

Ensure full compliance with FCA requirements, regulatory obligations and Group policies.
Maintain robust governance, risk management and compliance standards.
Protect and enhance the reputation of both Porsche and Dick Lovett through exemplary leadership and professionalism.

Essential Skills

About You

You will be an accomplished automotive leader with a proven track record of delivering outstanding commercial results within a premium or prestige environment.

You will bring:

Significant experience as a Head of Business, Centre Principal, General Manager or in a comparable senior dealership leadership role.
A strong understanding of luxury retail and the expectations of discerning customers.
A proven history of delivering sustainable profitability, growth and operational excellence.
Exceptional leadership skills, with the ability to inspire, influence and develop high-performing teams.
Strong commercial acumen supported by strategic thinking and sound judgement.
Experience leading sizeable, multi-functional teams across both sales and aftersales operations.
Excellent stakeholder management and relationship-building capabilities.
A passion for developing people and creating high-performing cultures.
High personal standards, integrity and professionalism.

About Company

Accelerate your career with Dick Lovett

Dick Lovett has grown to become one of the South West's leading automotive retailers, representing a number of the motoring industry's biggest and most prestigious manufacturers. Come and grow with us.

Benefits