Retail Manager

Securitas UK; Tewkesbury; On-site; GBP 35,000 - 48,000; Full time

Job summary

Porsche Centre Tewkesbury is seeking an experienced Retail Manager to lead a high-performing sales team in a premium automotive retail environment.

You will drive customer satisfaction, deliver results against targets, and maintain FCA compliance, while mentoring the team to deliver exceptional performance and a trusted customer experience.

Qualifications

• Proven track record of success in automotive sales.
• Confident, effective communication skills with customers and colleagues at all levels.
• Strong organisational abilities, ensuring deadlines and targets are met.
• Professional, assured approach when handling customer enquiries.
• Natural leader who motivates and elevates the wider team.

Responsibilities

• Lead on customer retention and incremental finance income, enabling Sales Execs to maximise results.
• Drive sale of insurance products and value-added packages to meet KPIs.
• Ensure the team operates in FCA compliance at all times.
• Work with General Sales Manager to maintain a seamless, referral-driven sales process.
• Track, measure, and report performance to Senior Management with clear data records.

Skills

Automotive sales

Leadership

Communication skills

Organisational skills

Customer service

Job description

Job Description

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• Lead on customer retention and incremental finance income, ensuring Sales Executives have every opportunity to maximise results.
• Drive the sale of insurance products and value added packages in line with company KPIs.
• Ensure the team operates in full FCA compliance at all times.
• Work closely with the General Sales Manager to maintain a seamless, referral driven sales process.
• Track, measure, and report performance accurately to Senior Management, maintaining clear and consistent data records.

• A proven track record of success in automotive sales.
• Confident, effective communication skills with the ability to engage customers and colleagues at every level.
• Strong organisational abilities, ensuring deadlines and targets are consistently met.
• A professional, assured approach when handling customer enquiries.
• A natural leader who can motivate, inspire, and elevate the performance of the wider team.

If you’re an experienced sales professional ready for a fresh challenge, and eager to make an impact, we’d love to hear from you.

This is an FCA regulated position and is subject to Fit & Proper checks.

We’re looking for an exceptional Retail Manager to join our high-performing sales team at Porsche Centre Tewkesbury. This is an exciting opportunity to drive performance, inspire a successful team, and deliver an outstanding customer experience in a premium retail environment.

We’re seeking a proven automotive sales professional with outstanding leadership and communication skills, the ability to thrive in a fast-paced, target-driven environment, and the drive to consistently achieve exceptional results. Passionate about customer satisfaction and team development, you will play a pivotal role in maintaining Porsche’s reputation for excellence while contributing to the continued success and growth of the Centre.