Retail Manager

Audi Stratford-Upon-Avon; Stratford-upon-Avon; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Listers Benefits – discounts on retail

Long service and loyalty incentives

Staff referral scheme

In-house, manufacturer & professional

Free Parking / On-site Parking

Company Events

Job summary

Audi Stratford-Upon-Avon is recruiting a Retail Manager for our Stratford-upon-Avon dealership. You will lead a sales team and focus on growing gross profit through finance, insurance and value-added products.

The role includes coaching staff, guiding customers through financial options, ensuring FCA compliance, and maintaining high service standards. Working hours include weekends on a rota basis.

Qualifications

• Experience in finance sales and insurance products.
• Strong track record in sales performance and profitability.
• Ability to coach and develop a sales team.

Responsibilities

• Discuss the financial requirements of customers.
• Advise customers on finance, insurance, warranties and related services.
• Ensure customers understand obligations before signing.
• Coach and support the sales team.
• Propose financial agreements to lenders.
• Maintain FCA compliance in all documentation.

Skills

Sales leadership

Financial sales

Customer service

Coaching

FCA compliance

Job description

Job Introduction

We are currently recruiting for a Retail Manager to join our Audi Dealership in Stratford-upon-Avon.

The working hours are Monday to Saturday, with a day off in the week and working Sundays on a rota basis (8.30 to 6pm Monday to Friday, 9am to 5pm on Saturdays and 10am to 4pm on Sundays).

Benefits include the use of an Audi company car, a basic salary of £32,000 with an OTE of £64,000.

Role and Responsibilities

Within each of our dealerships we have specialists who can guide and offer customers comprehensive support in all of their vehicle financing and insurance requirements.

As a Retail Manager with Listers you will grow all aspects of sales gross profit, specialising in finance, insurance and value added products. You will be at the core of customer enquiries and assist in developing the sales team.

• Discussing the financial requirements of our customers.
• Advising customers on finance, insurance, warranties and other services offered by our dealerships.
• Ensure customers have a clear understanding of obligations they are entering into.
• Working closely with members of the sales team and providing coaching and assistance.
• Proposing financial agreements to our nominated lenders.
• Ensuring that all documentation is accurate and FCA compliant.

About you

• You may be an existing retail manager, sales manager, sales controller or looking for your first step into management.
• You will be confident in discussing and identifying individual / company requirements.
• Have an outstanding record of sales achievement with exceptional finance sales performance.
• Highly organised to ensure that all company, manufacturer and finance house paperwork is correct and FCA compliant.
• Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.

What we offer

• 25 days holiday plus bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Free Parking / On-site Parking
• Company Events