Retail Manager

Vw Coventry; Coventry; On-site; GBP 56,000 - 68,000; Full time

Benefits offered by this job

Company car

25 days holiday

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on services

Job summary

Listers Volkswagen Coventry is seeking a Retail Manager to lead the dealership's sales team, focusing on finance, insurance, and value-added products. You will drive sales gross profit and guide the team in handling customer enquiries with FCA-compliant processes.

The role requires coaching, strong finance product knowledge, and the ability to close deals while ensuring documentation meets FCA standards. A company car is among the benefits.

Qualifications

• Proven retail management or sales leadership experience.
• Strong track record in achieving sales targets and GP.
• Excellent knowledge of FCA compliance and customer finance.

Responsibilities

• Lead the sales team to grow gross profit across finance and insurance.
• Coach staff and drive high standards of customer service.
• Present financial options and lender products to customers.
• Ensure accurate documentation and FCA compliance.
• Collaborate with the dealership team to maximise sales.

Skills

Retail management

Sales leadership

Finance sales

Customer service

Job description

Job Introduction

We are currently recruiting for a Retail Manager to join our Volkswagen Dealership in Coventry.

The working hours are Monday to Saturday, with a day off in the week and working Sundays on a rota basis (8.30 to 6pm Monday to Friday, 9am to 5pm on Saturdays and 10am to 4pm on Sundays).

Benefits include the use of a company car and an OTE of £62,000.

Role and Responsibilities

Within each of our dealerships we have specialists who can guide and offer customers comprehensive support in all of their vehicle financing and insurance requirements.

As a Retail Manager with Listers you will grow all aspects of sales gross profit, specialising in finance, insurance and value added products. You will be at the core of customer enquiries and assist in developing the sales team.

• Discussing the financial requirements of our customers.
• Advising customers on finance, insurance, warranties and other services offered by our dealerships.
• Ensure customers have a clear understanding of obligations they are entering into.
• Working closely with members of the sales team and providing coaching and assistance.
• Proposing financial agreements to our nominated lenders.
• Ensuring that all documentation is accurate and FCA compliant.

About you

• You may be an existing retail manager, sales manager, sales controller or looking for your first step into management.
• You will be confident in discussing and identifying individual / company requirements.
• Have an outstanding record of sales achievement with exceptional finance sales performance.
• Highly organised to ensure that all company, manufacturer and finance house paperwork is correct and FCA compliant.
• Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.

What we offer

• 25 days holiday plus bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Free Parking / On-site Parking
• Company Events