Retail Manager

TN United Kingdom; Oldham; On-site; GBP 28,000; Full time

Job summary

An established industry player is seeking a passionate Retail Manager to lead catering teams at prestigious venues. This role involves motivating staff, managing budgets, and ensuring compliance with safety regulations. With a commitment to customer service excellence, you'll play a key role in delivering memorable experiences during events. Enjoy generous benefits, including free on-site lunches, flexible working options, and opportunities for career progression. Join a supportive and inclusive environment where your contributions are valued and rewarded.

Benefits

FREE On-Site Lunches

28 Days Holiday

Flexible Working

Paid Charity Leave

Career Progression Opportunities

Mental Health Support

Life Assurance

Pension Schemes

Discounts and Cashback

Cycle-to-Work Scheme

Qualifications

• Proven experience managing a team effectively.
• Strong interest in delivering excellent customer service.

Responsibilities

• Manage catering teams and ensure high-quality service.
• Control budget and maintain team communications.

Skills

Team Management

Customer Service Excellence

Budget Management

Communication

Education

Experience in Bars or Restaurants

Job description

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General information

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Retail Manager Ref: 2024-66081

Job Information

• Division: Elior Stadia
• Advert Closing Date: 01/09/2024
• Contractual Hours: Full-time
• Salary: £28,000
• Contract Type: Permanent
• Working Pattern: 5 out of 7
• Location: Oldham, OL1 2PA

Join our team!

Are you a passionate Retail Manager? If so, we’d love you to join our team!

This role is within our Stadia division, catering for fans and visitors at prestigious stadiums across the UK. With matchdays, concerts, conferences, and banquets, our teams adapt to client needs with locally sourced seasonal menus. At the heart of the matchday experience, we bring choice, quality, and value to some of the most prestigious sports venues in the UK.

What you'll be doing...

As a Retail Manager, you will proactively manage catering teams on site and be responsible for recruiting, inducting, training, and supporting staff to deliver efficient, high-quality service to Elior UK, our customers, and clients.

Responsibilities:

• Motivating and managing a team
• Controlling and managing a budget
• Ensuring ongoing team communications, building relationships, management reporting, and client liaison to enable operational excellence
• Compliance with COSHH, Food Safety, H&S, legal regulations, environmental policies, and duty of care

What can you bring?

In this role:

• Proven experience of successfully managing a team
• Genuine interest in customer service excellence
• A strong team player, confident and positive
• Self-motivated and able to work well unsupervised
• Experience in bars or restaurants is desirable

Our way of saying thank you...

At Elior, we ensure our colleagues feel appreciated and rewarded, offering generous benefits in exchange for your efforts.

• FREE On-Site Lunches: Enjoy complimentary lunches to stay nourished and energized.

Support Your Way of Life:

• Flexible Working: full-time & part-time roles with various shift patterns
• 28 days holiday, increasing to 31 days after two years
• Family Leave options
• Paid Charity Leave: two additional paid days for charity work

Opportunities for growth & community:

• Career progression opportunities

Supporting You Through Life’s Ups & Downs:

• Mental health support & wellbeing benefits

Financial & wellbeing benefits:

• Life assurance, pension schemes, discounts, cashback, entertainment, leisure discounts, & cycle-to-work scheme

Why work for us...

Elior is a multi-award-winning UK contract caterer with over 10,000 colleagues across sectors including workplaces, sporting venues, heritage sites, public sector, health, and education.

We are committed to an inclusive culture where colleagues feel appreciated, supported, and fulfilled. 85% of colleagues are proud to work here!

Our commitment to equality

We celebrate diversity and inclusion, aiming to attract and retain talented individuals from wide backgrounds, providing an environment where everyone can succeed.

Interested?

Click the ‘Apply for this role’ button at the top of this advert.