Out of Hours Business Travel Consultant

TN United Kingdom; Manchester; Remote; GBP 25,000 - 35,000; Full time

Job description

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Out of Hours Business Travel Consultant, Manchester

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Client:

Clarity Travel

Location:

Manchester, United Kingdom

Job Category:

Consulting

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EU work permit required:

Yes

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Job Reference:

fc8052eae24b

Job Views:

4

Posted:

24.04.2025

Expiry Date:

08.06.2025

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Job Description:

Overview and what we offer

• Location - Remote
• Refer a friend for £1000 bonus which is unlimited!
• Generous holiday entitlement
• Day off for your birthday
• Staff Awards
• Hotel and airline discounts
• Employee Assistance Programme
• OUR COMPANY CULTURE IS..... Bright, Energetic, Fast Paced and Rewarding, where we PROVIDE you with the opportunity for that brighter FUTURE!
• Clarity Travel is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
• At Clarity we not only listen, we adapt and we deliver

Who we are and what we do

We're a global, multi award winning Business Travel Company and we make business travel straightforward! By getting our customers where they need to be for work, safely, efficiently, and cost-effectively. We do this through a fusion of cutting-edge technology and exceptional customer service.

Our team comprises over 800 industry experts, delivering the right service at exactly the right moment, and we are the trusted provider of hassle-free travel management programmes for progressive businesses and organisations everywhere.

Our people

Are the heartbeat of our business and we invest heavily in training and development through our dedicated training academy and personal career development growth programmes.

Our values

We’re open about our values, we live and breathe them in everything we do. They are the north star that guides us, sets out how we want to see the world and how we want to be seen by it. Simply put, they are: We listen. We adapt. We deliver.

Explore your next career

If you’re a high performer with a passion for travel, meetings, or events, and you possess outstanding customer service skills then we want to hear from you! Clarity Business Travel is a top 10 UK-based Travel Management Company which is part of The Portman Travel Group. You can view our LinkedIn Careers Page and learn more about our brands like Brighter Event, Elegant Resorts, If Only, and Destination Sports Group.

Your new role

The role will form part of a highly skilled team of Business Travel Consultants working remotely. You will be joining us as a Business Travel expert with strong knowledge and experience of Galileo, booking domestic and international travel, including routine and complex itineraries for air, rail, car, and hotel accommodations.

What you need to succeed

You must be a clear and confident communicator, capable of dealing with people at all levels. You'll need excellent organization and time management skills and thrive in a fast-paced environment. You should be able to manage your own workload effectively. Essential requirements include previous Business Travel Consultant experience and working knowledge of airline, rail fares, and ticketing.

Each day offers engaging opportunities. You'll align your daily objectives with our performance targets and client needs, setting the stage for a productive day.

Your typical responsibilities will include:

• Booking and managing complex travel itineraries using GDS systems like Galileo.
• Providing tailored travel solutions ensuring cost-effectiveness and convenience.
• Handling client inquiries, offering expert advice, and resolving travel-related issues swiftly.
• Updating your knowledge of fare structures, travel regulations, and destination information.
• Building and maintaining strong client relationships and exceeding service expectations.
• Collaborating with team members to share best practices and contribute to a positive environment.

Please note, multiple shift opportunities are available - Full and Part-time options.

Please note, only applicants who meet all the essential criteria will proceed to the next stage of the selection process.

• At least 1 year of experience as a Business Travel Consultant at a TMC
• Strong knowledge of Galileo GDS System
• Excellent attention to detail and ability to follow instructions
• Ability to meet targets consistently
• Experience working in a target-driven environment
• Ability to work under pressure and meet deadlines
• Excellent verbal and written communication skills
• Proficiency in Word and Excel for document creation and management