Retail Maintenance Engineer

100percentgroup; West of England; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Starting salary £26,440

Company van & tools

25+ holidays

Health cash plan

Lunch paid hour

Family-friendly policies

Social & charity events

Pension salary exchange

Death in service 3x salary

Job summary

100percentgroup is seeking a field-based technician to repair and maintain client fixtures and POS in retail stores across Bristol and the South West, with occasional nationwide travel. You will install and remove POS, complete maintenance visits on schedule, and keep systems updated while building strong client relationships.

You will need a Full UK driving licence (2+ years, max 6 points), strong organisation and customer service skills, and the ability to work unsupervised in busy retail

Qualifications

• Full UK driving licence required with two years' experience and no more than 6 points.
• Strong organisation, customer service skills and attention to detail.
• Ability to work unsupervised and solve problems in busy environments.
• Retail installations/maintenance knowledge is useful but training will be provided.

Responsibilities

• Repair and maintain client fixtures and products in store.
• Install and remove POS equipment.
• Complete all maintenance visits within agreed timelines.
• Review weekly schedules for route planning efficiencies.
• Update all systems required for the project.
• Complete site compliance audits with detail and timeliness.
• Maintain the company vehicle and perform checks.
• Build positive relationships internally and with clients.
• Act as an ambassador for the business and promote it proactively.

Skills

Driving

Organisation

Customer Service

Attention to detail

Problem solving

Retail fixtures maintenance

Tools

POS/POP knowledge

Job description

100% is The global retail agency. We are on a mission to build a better world of retail experiences together.

We partner with global brands to activate retail experience campaigns that engage shoppers and increase sales. Our modular solutions can be deployed standalone or end to end; coordinating everything from design & production, installation of new fixtures, updates for new product launches, maintenance programs to keep displays running, and recovery at the end of their life.

In everything we do, we are committed to a collective responsibility for making positive impact to our planet and society, so that together we make the world a better place for future generations.

What we can offer you:

• Attractive starting salary circa £26,440 per annum
  
• Company Van, Tools and Uniform provided
• Minimum 25 holidays per annum increasing with length of service (plus bank holidays)
• Medicash Proactive Health Cash Plan (following successful probation)
• Paid hour for lunch
• Enhanced Family Friendly Policies
• Social & Charity events
• Pension Salary Exchange Scheme
• Death in Service Cover 3 x Annual Salary

Who are we looking for?

This is a field-based role based in Bristol covering South West England with nationwide travel occasionally required. You will need a keen eye for detail and the ability to problem solve in busy retail environments, working to ensure all displays and products are fully functional and compliant to client briefs following each visit.

You will be an integral part to our team ensuring the delivery of excellent levels of service and providing seamless customer experiences.

Occasional weekend work may be required to support client needs and ensure service level agreements (SLAs) are achieved.

What you will do:

• Repair and maintain client fixtures and products in store
• Installation and removal of POS
• Complete all maintenance visits within agreed project timelines
• Review weekly schedule for route planning efficiencies
• Updating all systems required for the project
• Complete detailed, timely and accurate site compliance audits
• Maintain the company vehicle, completing all vehicle checks
• Building and maintaining positive relationships internally and externally
• Acting as an ambassador for and proactively promoting the business

What you will need:

• A Full UK Driving License - with at least two years experience and no more than 6 points (for insurance purposes)
• Strong organisation, customer service skills and attention to detail
• The ability to work unsupervised and problem solve in a busy environment
• Knowledge and experience of Retail installations/maintenance, such as Point of sale (POS) and Point of Purchase (POP) is useful but not essential as full training will be provided

Due to the nature of the role, a full UK driving license is required and applications with no license cannot be considered.

Equal Opportunities:

We are committed to creating an inclusive and diverse workplace. We welcome applications from all backgrounds and experiences and are proud to be an equal opportunities employer.

We ensure fair treatment for all applicants and all recruitment decisions are based solely on skills, experience and potential.

Privacy Policy:

By applying for this role you consent to the processing of your personal data in accordance with our Privacy Policy which can be found Privacy Policy - 100 Percent Group.